Head of Operations-Fleet Management

Provide leadership and direction to the Fleet Services staff, both union and non-union.

Assist in the creation, recruitment and development of positions and staff within the department.

Administer the Fleet Management Information System.

Administer policies and procedures relating to human resources, procurement, and operations.

Direct, manage and track vehicle and equipment acquisition, replacement, service, and disposal.

Develop and manage capital budgets for the purchase of vehicles, field equipment, and shop equipment/improvements.

Prioritize replacement based on life‑cycle cost analysis, industry standards, and end users’ input.

Create specifications and bid documents for vehicles, equipment, and services.

Monitor vehicle and equipment assignment, usage, and distribution.

Work with the purchasing department and end users to develop vehicle and equipment specifications and bid documents.

Manage service contracts related to vehicles and equipment, including, but not limited to, fuel, vehicle parts and inventory management, repair services, towing, auctions, GPS, tools and disposal/recycling of fleet related assets and materials.

Work with parts supply and management contractors and other vendors to ensure the appropriate parts and materials are available for the day‑to‑day repair and maintenance of vehicles and equipment.

Direct the development and implementation of departmental and individual performance metrics and goals and ensure alignment with Corporate Goals and Mission.

Monitor progress and performance of staff and departments related to department and corporate goals.

Review and compare work performance and/or products of subordinates with established standards to determine employee production levels, training needs and recommendations for production and customer service improvements.

Manage support functions and personnel assigned as maintenance truck driver and surface repair leader positions, which include street plate inventory and concrete cement silo operations.

Develop, interpret, implement, and execute policies and procedures related to fleet vehicles and equipment.

Monitor and track industry standards and regulations to ensure policies and procedures related to vehicles and equipment are up-to-date and in compliance.

Coordinate and interact with other Metro Agencies and local vendors to identify partnering initiatives, operational synergies and revenue generating opportunities in the Fleet area.

Work with HR to administer work rules, disciplinary actions, and union grievances in accordance with labor agreements and rules of conduct.

Maintain a comprehensive knowledge of bargaining agreement and all associated policies and procedures between Louisville Water and Local 1683.

Work with Safety and Security to ensure regulations and safety procedures are appropriately communicated to supervisors and employees within the fleet departments.

Ensure compliance with Occupational Safety and Health Administration guidelines related to fleet activities.

Work with HR and Training departments to ensure staff are appropriately trained and prepare employee development plans.

Set up training with vendors and manufacturers for vehicle and equipment repair.

Generally, working a 40‑hour week primarily in office environment, but also includes interaction with mechanics in fleet service garage area. Work performed in office is mostly sedentary using a computer for the majority of hours worked. Field settings may involve hazardous materials and equipment common in a construction environment. Field visits often require extensive standing, stooping, and walking on varying surfaces/terrains, at times in adverse weather conditions. This position is subject to schedule on‑call responsibilities on a rotational basis, callouts during night and other off‑duty time and is considered essential during inclement weather/emergency situations. Can be assigned non‑standard shift and weekend work.

High school diploma or equivalence; Eight (8) years’ experience in fleet or equipment maintenance including procurement, scheduling, repair, and lifecycle management; Five (5) years of direct fleet supervisory experience; J-18808-Ljbffr Louisville Water Company