Head of Operations & Business Management

Operations Supervisor

WIN Waste Innovations is looking for an Operations Supervisor. This person will be responsible for supervising the collections activities for multiple lines of business within Hauling. The Operations Supervisor will oversee the commercial, residential, roll-off (industrial) and/or container delivery and pick up. The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive excellence. They will ensure adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards.

Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards.

implement and maintain an effective loss control and safety program.

Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees.

Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders.

Interact with customers to solve and rectify any issues and improve the overall customer experience.

Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.

and manage labor hours and disposal expenses per established and agreed plans.

Execute other operational plans to help achieve or exceed the division's budgeted goals.

Understand, support and execute service delivery while actively supporting maintenance and the operational role in fleet quality and maintenance.

Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company.

Maintain positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management.

Creative thinker who challenges conventional solutions.

~ Multiple and flexible medical plans

Floating Holidays

Tuition reimbursement plan

College loan reimbursement

College scholarship program for dependents

WIN Waste Innovations is a waste management company committed to delivering essential waste management solutions to customers and communities supported by our team of 2,300 employees. WIN Waste Innovations is a vertically integrated business with a platform of 50 strategically located collection, transfer, and disposal assets. These include waste-to-energy facilities, transfer stations, ash monofills, landfills, and fleets of rail cars and collection vehicles. We recycle more than 234,000 tons of plastic, paper, and metals from the waste stream.

At WIN Waste Innovations, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.