Master/Contractor Plumber

Astacio Plumbing, Heating, Cooling & Electrical | Norwalk, CT
Astacio Plumbing, Heating, Cooling & Electrical is looking for an experienced Master Plumber to join our team in Norwalk, CT. Because our plumbing work extends across both Connecticut and neighboring New York markets, our ideal candidate holds an active Connecticut P-1 license along with Master Plumber licensing that supports work in Westchester County, NY. This is a hands-on position for an accomplished plumber who still wants to work in the field. You’ll run residential plumbing calls, diagnose and complete complex work, and remain productive while also serving as a trusted technical resource for the plumbers around you.
Your experience will help set the standard for workmanship, code compliance, safety, troubleshooting, and customer service across the plumbing team.
Steady, year-round residential customer demand

• Opportunity to serve as a key plumbing subject matter expert
• Strong dispatch, customer service, warehouse, and operational support
• Company phone or tablet
• Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Holidays
• Opportunity to mentor and develop other plumbing professionals
• Diagnose, repair, replace, and install residential plumbing systems.

Complete plumbing, drain, water heater, piping, fixture, pump, valve, and related service work.
Handle complex plumbing calls and provide technical guidance when other plumbers need support.
Perform work in accordance with applicable Connecticut and New York plumbing codes, permitting requirements, and manufacturer specifications.
Serve as a plumbing subject matter expert and resource for technicians in the field.
Help establish and maintain high standards for workmanship, safety, code compliance, and customer service.
Review challenging jobs, callbacks, or quality concerns and help determine appropriate solutions.
Perform field quality checks and provide coaching when opportunities for improvement are identified.
Mentor apprentices and experienced plumbers to strengthen their technical skills and diagnostic abilities.
Participate in interviewing and evaluating prospective plumbing team members.
Provide ongoing feedback to help ensure plumbers meet expectations for productivity, workmanship, professionalism, and customer care.
Obtain customer authorization before beginning work and collect payment when appropriate.
Maintain a clean, organized, properly stocked company vehicle.
Communicate parts, scheduling, permitting, or return-trip needs promptly.
Work closely with dispatch, customer service, warehouse, and location leadership to keep work moving efficiently.
Active Connecticut P-1 Plumbing & Piping Contractor license strongly preferred.
Extensive residential plumbing service, repair, and installation experience.
Strong knowledge of plumbing codes, permitting requirements, and residential plumbing systems.
Ability to independently diagnose and complete complex plumbing work.
Previous experience providing field leadership or overseeing the work of other technicians preferred.
Ability to evaluate workmanship and identify safety, code, or quality concerns.
Strong communication and customer service skills.
Comfortable using tablets, mobile applications, and field-service software.
Success in this role means being one of the people Astacio can count on when the plumbing work is difficult, the technical answer isn’t obvious, or another plumber needs guidance.
You’ll continue producing in the field while helping raise the performance of the team around you. Your work will set the example for quality, safety, code compliance, professionalism, and customer care.
You’ll help develop other plumbers, support strong hiring decisions, reduce callbacks and quality issues, and ensure our customers receive plumbing work that meets the standards expected from Astacio.
If you’re an experienced Master Plumber who still enjoys working in the field but is ready to have a greater impact through your experience, licensing, and leadership, we want to talk to you.
Apply today and bring your expertise to Astacio Plumbing, Heating, Cooling & Electrical.

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