Concierge- Customer Support

A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are therefore to be available to guests/customers at all times. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off.

Duties include but are not limited to: Welcomes guests/new customers to facility. Performs various administrative/managerial tasks in support of facility's mission. Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Shifts are varied.

High school diploma High School Diploma or GED Required 0 – 3 years of directly related or closely related experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.