IT Helpdesk / Junior Sysadmin

Do you like working with different project teams in a fast-paced environment? We are currently seeking a full-time Junior System Administrator for our Memphis, TN office . This is an excellent opportunity to join and grow EnSafe, getting involved in a variety of projects for a diverse range of clients worldwide.

Relocation assistance is available for candidates who need to relocate to meet this requirement.

What We\'re Looking For We are seeking an IT professional with a strong foundation in service desk or desktop support who is ready for the next step. In this role, you\'ll combine hands-on user support with growing ownership of systems administration, Microsoft 365, endpoint management, security, and infrastructure. If you\'re eager to learn, take on new challenges, and build a long-term career in IT, we\'d love to hear from you. The successful candidate will receive direct mentorship from the Director of Information Technology and a defined path to Systems Administrator as scope and independence grow.

Duties/Responsibilities Handle day-to-day Active Directory and Entra ID administration: user and group lifecycle, permissions, and group policy updates.

Support Microsoft 365 administration across Exchange Online, SharePoint Online, Teams, and OneDrive, including licensing and service health monitoring.

Own endpoint provisioning, configuration, and compliance through Microsoft Intune (Windows, iOS, Android), including application packaging, deployment, and patch and update rings.

Monitor backups, test restores, and follow documented recovery procedures.

Take Tier 2 escalations from the service desk through Freshservice, documenting resolution and root cause.

Assist with security operations: endpoint detection and response alerts, email security, and log review.

Coordinate with our managed network services partner on Fortinet infrastructure, including scheduling and escorting maintenance windows and validating changes.

Maintain system documentation, configuration baselines, and asset inventory.

Assist with office openings, moves, and integration work as the company grows.

Take Tier 2 and Tier 3 escalations from the service desk through Freshservice, documenting resolution and root cause. Minimum Skills And Requirements 2+ years in desktop support, service desk, or a junior systems role in a Windows and Microsoft environment.

Working knowledge of Active Directory and Microsoft 365 administration.

Hands-on experience with Microsoft Intune or an equivalent endpoint management platform.

Understanding of TCP/IP networking fundamentals (DNS, DHCP, VLANs, firewalls) sufficient to troubleshoot alongside vendors.

Preferred Qualifications CompTIA A+, Network+, or Security+, or Microsoft certifications (AZ-104, MD-102, MS-102), held or in progress.

Exposure to any of: CrowdStrike Falcon, Fortinet network equipment, Sumo Logic or another SIEM, privileged access management platforms.

Experience supporting a multi-site organization.

Employee-Owned Advantage EnSafe is 100% employee-owned, with an ESOP (Employee Stock Ownership Plan) since 1997. Commitment to Growth and Wellness The company supports personalized career development, mentorship, and employee wellness initiatives such as health tracking tools.

Purpose‑Driven Work EnSafe’s mission focuses on impactful environmental, health, and safety consulting—making a real difference in communities and is backed by its long-standing technical credibility.

Safety as a Value, Not Just a Service Safety is deeply embedded in our culture, prioritizing employee well-being in addition to helping clients maintain compliance. The freedom to take initiative, achieve your goals, and shape your own career path Employees are encouraged to pursue growth in a flexible, entrepreneurial environment.

Challenging, Creative Work Workdays at EnSafe are anything but ordinary, fast-paced, dynamic, and filled with opportunities to tackle projects in environmental consulting, health & safety, engineering, and technology. Every day calls for creativity, innovation, and agile problem-solving.

About EnSafe EnSafe began as a two-person firm in 1980, navigating complex regulatory compliance issues on behalf of our clients. We nurture our people with growth and development opportunities. We build enduring, trustful relationships with each of our clients, with a focus on high ethical and safety standards. We build this reputation by attracting high-quality people and retaining them for the long term.

At EnSafe, we are dedicated to fostering a diverse and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. EnSafe is committed to being an EEO employer and all qualified candidates will receive consideration without regard to race, color, religion, national origin, citizenship, age (except for bona fide occupational qualifications), sex, disability, sexual orientation, gender identity, marital status, military or veteran status, any other status protected by federal, state, or local law, or association with a person on the basis on one or more of the foregoing.

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