Head of Recruiting & HR

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Human Resources Manager

Full time Salaried Full Time Embassy Suites Phoenix Scottsdale, Phoenix, AZ, US

Embassy Suites by Hilton Phoenix Scottsdale is located in beautiful Paradise Valley! We are a recently renovated 270 two-bedroom suites hotel adjacent to the Stone Creek Golf Club. On-the-job training

Ideal candidates will possess exceptional people skills and a desire to provide customers with an outstanding customer service experience. This includes welcoming guests and assisting with the handling of customer requests.

The Human Resources Manager plays a pivotal role in shaping and maintaining a productive, compliant, and positive workplace environment within the organization. This position is responsible for overseeing all aspects of human resources functions, including recruitment, employee relations, benefits administration, and compliance with labor laws and affirmative action policies. The manager ensures that HR operations align with the company’s strategic goals while fostering a culture of fairness, respect, and continuous improvement. By effectively managing disciplinary procedures and human resources policies, the HR Manager supports both employee satisfaction and organizational performance. Minimum of one-year hotel or human resources experience.

Minimum of 2 years of progressive experience in human resources management or a similar role.

Proven experience in benefits administration and employee relations.

Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High School diploma required. Familiarity with HRIS systems and data analytics tools.

Demonstrated ability to lead change management initiatives.

Advanced training or coursework in employment law or labor relations.

Administer employee benefits programs, including health insurance, retirement plans, and leave policies, ensuring accuracy and employee understanding.

Manage recruitment, onboarding, training, and employee development initiatives.

Handle employee relations matters by addressing concerns, mediating conflicts, and conducting investigations when necessary.

Ensure compliance with employment laws and labor regulations by updating policies and conducting regular audits.

Oversee disciplinary procedures, including documentation, counseling, and performance improvement plans.

Collaborate with management to develop and enforce human resources policies that support organizational objectives.

Maintain accurate HR records and prepare reports related to workforce metrics and compliance.

Provide guidance and training to managers and employees on HR best practices and legal requirements.

Lead HR operations to streamline processes and improve overall efficiency within the department.

HR Generalist and HR Operations skills enable the manager to handle a broad range of HR functions efficiently, from recruitment to policy enforcement. Employee Relations and Disciplinary Procedures skills are critical for maintaining a positive workplace culture by addressing conflicts and performance issues promptly and fairly. Knowledge of Labor Laws and Human Resources Policies ensures that all HR activities align with legal standards and organizational values.

The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

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