Head of Project Management (Remote)

Simply put, SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America, and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools, as well as powerful analytics and data management capabilities. In February of 2023, SpryPoint received a strategic investment from Norwest, a leading venture and growth equity investment firm. With this investment, SpryPoint will build on its significant business momentum over the past three years, expanding its team and positioning the company to continue increasing market share of its mission-critical, cloud-native solutions for smart utilities.

We’re planning ahead for future growth and upcoming initiatives. While there may not be an immediate opening today, we anticipate expanding soon and want to connect early with talented Project Managers who are excited about what’s ahead.

As our business continues to grow, we’re building a strong network of top talent to stay ahead of demand and ensure a smooth, thoughtful hiring process when new roles open up. We’ll be actively monitoring applicants and moving candidates through the interview process so that when an opportunity does arise, we can move quickly to extend an offer.

Candidates must be located in the Atlanta area and able to commute to our future Atlanta office at least three days per week once it’s established.

This is an exciting opportunity for applicants who are enthusiastic about learning how to manage the implementation of enterprise SaaS-based software for the utilities industry.

SpryPoint is looking for a Project Manager to exceed our customers' expectations. As part of a rapidly growing team, we’re looking for people who care about customers, are constantly strategizing for new ways of doing things, finding efficiencies and creating new processes to improve our overall project success.

The successful candidate will spend the majority of their time working directly with our team and our utility customers to implement cutting-edge enterprise applications. As a member of the PMO team, you will work together with our SpryPoint customers and partners to deliver quality implementations. Reporting to the PMO, you will be the leader of multiple large projects, managing communications, capacity planning and risk, forecasting effort and revenue, while maintaining a positive and engaging presence with each of your project teams.

Travel and working at client sites across North America will be required to be successful in this position. The successful candidate must be able to travel outside of Canada with no known legal or immigration related impediments.

Project Managers will be responsible for the following:

Applying SpryPoint's hybrid implementation methodology to our enterprise projects
Developing realistic, manageable project schedules and ensuring they are up to date and accurate with appropriate task assignments and effort
In coordination with other Project Managers, prioritizing work effort across our Professional Services and Development teams to more clearly define project timelines and ensure balanced workloads
Maintain detailed and accurate project documents per the SOW and our implementation methodology
Proven financial acumen experience gained by managing projects
Experience negotiating with customers on modifications and compromises to project scope or deliverables based on project schedule, contingencies and predefined acceptance criteria
Using keen attention to detail to support the delivery of professional project documentation to our clients
Proven ability to understand and explain the impact of project discussions to both customers and internal stakeholders
Assist with gap analysis and discovery workshops
Post-secondary degree or diploma, preferably in project management or business administration
Minimum three years experience related experience in enterprise project management
Familiarity with Agile methodologies and SaaS implementations
Currently holds and/or is pursuing a PMP, CAPM or comparable project management designation would be considered an asset
Experience or familiarity with the utilities industry would be an asset
General familiarity or experience working with Management Information Systems, such as Customer Information Systems (CIS), Work Orders & Asset Management (WAMS), Mobile Workforce Management (MWM), and/or Geographic Information Systems (GIS) is a bonus.

Fluent with productivity tools such as Google Suite, Microsoft Office and others
Experience with web-based Portfolio/Project Product Management tools
Both traditional and agile project management methodology training
Experience with SaaS-based product implementations would be an asset

Proven interpersonal skills, the ability to build and strengthen relationships (both internal and external), and the ability to foster cooperation with numerous stakeholders, including senior management, clients and business partners
Ability to identify and mitigate project risks, estimate resource needs, and logically create project schedules
Ability to conduct project reviews with other Project Managers
Strong ability to multitask and manage multiple customer-facing projects a once
Resourcefulness and an ability to develop a deep understanding of utility industries - electric, water, wastewater, gas, telecommunications, sanitation, and others

Remote-first and autonomous working environment with flexible working hours

Macbook + $500 towards your home office setup

Health, dental, vision, and life insurance

️ Generous PTO, ½ day Summer Fridays, and flexible sick days

Professional development courses, $2,500 annual tuition assistance, and a book bounty program

We do not discriminate, and encourage applications from everyone regardless of race, religion, colour, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state, or federal laws.

If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

Employment type Employment type Contract
Job function Job function Project Management and Information Technology
Industries Software Development
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