Order Processor / Inside Sales

Responsible for generating revenue by promoting sales of new and existing company products, providing customer service, evaluating customer needs, and answering questions regarding parts, pricing, and services. Provide relevant information on warranties, price, quality of parts, delivery times, and payment methods.

Complete internal documents supporting any transaction (credits, invoices, work order and/or interchange and returns, etc.).

Prospect and develop relationships with potential customers to cultivate new business.

Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.

Advise customers on substitution or modification of part when part requested is not available.

Process orders – perform order entry, review orders for correct handling, pricing, quantities, and shipping data (may dispatch orders in some locations).

Follow-up with customers as needed.

High School Diploma/GED

~Prior automotive experience and knowledge of automotive parts.

Bilingual English/Spanish.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Basic computer skills.

sets personal own goals and determines how to achieve results with few or no guidelines to follow; Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Travel may be required periodically, including overnight stays (contingent on position requirements).

Health/Dental/Vision Insurance

• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• PNC Daily Pay Option