Concierge Weekend
Kenmore Senior Living
You will be the first to meet our residents, so the first impression of our senior living community depends on your friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. You will be responsible to protect the community and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth.
Welcome residents and families upon entrance.
Act as the point of reference for residents and families who need assistance or information and attend to their wishes and requirements.
Understand residents and family’s needs and provide them with personalized solutions.
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations for our residents and families.
upon request from residents and families.
Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
Respond to complaints and find the appropriate solution for residents and families.
experience in customer service or relevant role is an advantage.
Proficiency in English; multilingual is strongly preferred.
Aptitude in resolving issues with a customer-focused orientation.
A high school diploma; degree in a relevant field will be a plus.
Saturday - Sunday
~These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.
All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals.
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