Head of Programme Management

Ready to lead the front lines of community health? The Disease Prevention & Management Division is seeking a Communicable Disease - Program Manager I, Regular, (1.0 FTE) to serve as our primary subject matter expert in disease investigation and communicable diseases of public health importance. We are looking for a leader who can seamlessly navigate staff supervision, fiscal oversight, and contract management while building the community partnerships necessary to protect all people and places in Pierce County. This is a managerial classification reporting to senior level management or Program Manager II with responsibility for overseeing the operations of assigned programs. This position is responsible for providing strategic, administrative, and programmatic direction for their assigned program, including planning, implementation, grant reporting, staff supervision, budget, and financial management. The Program Manager I works in tandem with Division leadership to align the program's operations with the Department's strategic goals and initiatives.
This role is responsible for managing operations and direct reports. This role serves as a liaison to the community, local, and state agencies to build public health program capacity and represent the program in areas of policy and planning. Supervises, mentors, coaches, and manages staff, including hiring, training, timecard/time off approvals, performance management, and resolution of disciplinary matters. Assists supervisors with resolving complex employee relations and performance management issues.
Formulates quality assurance, improvement and control efforts to improve the efficiency and effectiveness of program(s).
Ensures financial accountability and fiscal viability of program(s).
Exercises independent judgement in the oversight of daily operations.
Formulates policies, procedures, protocols, and standards, ensuring compliance with federal, state, contractual, and Department requirements.
Monitors and assesses progress toward objectives and impacts on the community. Formulates quality administrative controls and quality assurance policies and procedures to improve and/or monitor the efficiency and effectiveness of service delivery.
Manages program performance to ensure goals are met and impact on the community is maximized. Plans and executes workplans with project managers, program supervisors, and team members to ensure goals and objectives are met. Supports strategy and service implementation, addressing equity, health equity, and social determinants of health.
Ensures financial accountability and program fiscal viability.
Proposes service fees and monitors reimbursement invoicing and billings.
Negotiates and administers community-based contracts with private and public agencies. Reviews and approves contractor selection process, payment of contracts and contract performance.
Identifies new sources of revenue and develops, monitors, and manages program budgets, contracts, grant deliverables, and program operations. Negotiates and manages grants, interagency agreements, and revenue contracts.
Identifies, implements, and manages quality improvement initiatives to develop recommendations and facilitate continuous improvement.
Assesses program and community needs. Performs needs assessments, utilization, and outcome data analysis.
Supervises, mentors, coaches, and manages staff, including hiring, training, timecard/time off approvals, performance management, investigations, and resolution of disciplinary matters. Assists program supervisors with resolving complex employee relations and performance management issues.
Monitors, reviews, interprets, and implements detailed federal, state, or local regulations and ensures program compliance with applicable policies, practices, and the law. Assesses impact of new legislation on program operations and services and makes recommendations.
Promotes and maintains partnerships with local, state, and federal agencies and internal and external partners and collaborators. Serves as a resource and technical consultant to explain the Health Department role and policies, laws and regulations in assigned area to officials, groups, and individuals.
Acts as a liaison and consultant to community, local and state agencies regarding public health policy. Under the direction of the Director of Public Health, Health Officer, and/or division leadership, may represent the department on task forces, committees and planning bodies in the areas of policy and health services planning.
Represents the program by presenting at various functions including Board of Health Meetings, community events, and committee meetings.
The work you do might require you to participate in the Title XIX Medicaid Claiming Program.
Expertise in communicable diseases, immunization, and treatment of infectious diseases.
Skilled in using evidence-based practices to create actionable program plans and provide expertise in managing communicable and vaccine-preventable diseases for staff, medical providers, community organizations, and local and state agencies.
Operates equipment, tools, machinery, and vehicles safely and understands processes for reporting an accident or injury.
Intermediate knowledge of standard Microsoft Office programs, financial management software, and timekeeping systems.
Proficient with modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Knowledge of principles and practices of program management including planning, development, monitoring, evaluation, and administration.
Knowledge of organization and management practices as applied to the development, analysis and evaluation of programs, policies, and operational need of the assigned area of responsibility.
Skilled in health education practices, policy development, and program planning.
Applied knowledge of administrative principles, practices, and methods including goal setting, program development, implementation and evaluation, policy and procedure development, quality control, and work standards.
Knowledge of local, state, and federal laws applicable to the body of work.
Knowledge of principles and practices of legal, ethical, and professional rules of conduct.
Knowledge of Departmental policies and procedures and Collective Bargaining Agreements.
Knowledge of contract and budget development, implementation, and management.