Weekend Client Services Rep

Are you passionate about delivering outstanding customer service? We’re looking for enthusiastic Client Services Representatives! Join SeaTown, and you’ll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.

As a Client Services Representative, you’ll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!

Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts

1-2 years of Call Center experience preferred

• Weekend availability: 7am - 6pm (8hr or 10hr shifts)
• typing speed of at least 45 wpm
• Dedicated to providing superior client service
• Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
• Bilingual Spanish is a plus
• heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues

7 Paid Holidays

• Medical/Dental/Vision
• Health Savings Account
• Fully stocked break room
• Ongoing Training
• Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.

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