Head of project management business

Managing modern technology has become increasingly complex. As organizations scaleacross clouds, endpoints, and hybrid environments, IT operations and cybersecurity often remain fragmented, creating gaps in visibility, slowing response times, and increasing risk.

We unify IT operations and cybersecurity into a single, accountable operating model that reduces risk, accelerates response, and strengthens resilience across the systems businesses depend on. With shared visibility, integrated workflows, and clear ownership, organizations gain greater control, fewer blind spots, and more confidence in their technology.

Our approach is cyber-first by design, embedding protection into every layer, from end user to edge to cloud. By combining AI-assisted monitoring with human-led expertise, we deliver faster insight, smarter decisions, and more effective outcomes without the complexity of siloed tools.

For more than 20 years,Logicallyhas partnered with mid-market and enterprise organizations to simplify complexity, reduce risk, and improve resilience, acting as a true extension of their teams with clear accountability and measurable outcomes.

Cyber-First. Make a real impact by helping organizations reduce risk and build resilience

The Project Manager II (PMII) is responsible for the successful delivery of customer-facing technical projects from initiation through closure. The PMII owns project scope, schedule, financials, resources, risks, deliverables, and stakeholder communication while ensuring a high-quality customer experience. The PMII also serves as a mentor to less-experienced Project Managers and contributes to the continued improvement of PMO standards and practices.

About our PMO:
At Logically, Project Management is a profession, not simply a job title. Our Project Managers own the full project lifecycle, including scope, schedules, financials, risks, resources, deliverables, and the customer experience. We’re looking for someone who wants Project Management to be their career, not simply their current job. Someone who takes pride in the craft, continually develops their skills, shares what they know, and helps make the team around them better.

Project Ownership & Customer Experience: Take ownership of assigned projects from Sales handoff through successful completion and closure, serving as the primary point of contact and ensuring a best-in-class customer delivery experience.

Scope Management: Validate project scope, deliverables, assumptions, dependencies, and customer expectations during the transition from Sales to Delivery. Manage scope throughout the project lifecycle and identify, document, and communicate changes or potential scope conflicts.

Schedule Management: Develop and maintain comprehensive project plans and Work Breakdown Structures (WBS), including milestones, dependencies, critical path, resource assignments, and forecast completion dates. Proactively identify and address issues that may impact the project schedule.

Resource Management: Coordinate internal and external resources required for successful project delivery, proactively addressing resource constraints, conflicts, or dependencies and escalating when necessary.

Risk & Project Health Management: Continuously evaluate project health and proactively identify, document, mitigate, and ...

Financial Management: Manage project financial performance, including budgets, expenditures, time entries, procurement activity, and invoicing alignment, ensuring projects remain financially aligned with approved scope and expectations.

Maintain clear, timely, and proactive communication with customers and internal stakeholders regarding project status, accomplishments, upcoming activities, risks, decisions, and changes. Lead difficult conversations and de-escalate issues when necessary.

Project Documentation & Reporting: Maintain accurate and timely project information within Logically’s project management systems, including schedules, forecasts, risks, milestones, financial information, decisions, and communications to support effective project management and leadership reporting.

Project Governance & Escalation: Apply established PMO standards, procedures, and escalation processes while using sound judgment to identify when additional leadership involvement is required to protect the customer experience and successful project delivery.

Provide mentorship and guidance to Project Coordinators and Project Manager I’s, helping develop their project management capabilities and promoting consistent application of PMO standards and best practices.

Continuous Improvement: Identify and contribute to opportunities to improve PMO processes, tools, reporting, customer communication, and project delivery practices.

5+ years of progressive project management experience, including experience independently managing multiple concurrent customer-facing projects. Experience within technology, cybersecurity, managed services, or professional services is preferred.

Certified Associate in Project Management (CAPM) certification required. Candidates holding an active Project Management Professional (PMP) certification are not required to also hold a CAPM. PMP certification is preferred but not required.

Strong working knowledge of core project management disciplines, including scope, schedule, Work Breakdown Structures (WBS), dependencies, critical path, resource planning, risk management, financial management, and project forecasting.

Demonstrated ability to identify project risks and issues, develop practical solutions, manage competing priorities, and successfully lead challenged or at-risk projects.

Strong customer and stakeholder management skills, including the ability to establish trust, manage expectations, facilitate meetings, communicate difficult information, and work effectively with technical resources and senior leadership.

Strong business and financial acumen with the ability to understand project budgets, customer objectives, and the potential business impact of project decisions, risks, and delays.

Excellent written and verbal communication, organization, problem-solving, and leadership skills with the ability to remain effective in a fast-paced environment managing multiple priorities.

Experience with ConnectWise or similar Professional Services Automation (PSA) and project management platforms preferred.

Logically provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, gender identity, sexual orientation, and other protected classes.

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