Remote Life Insurance Professional

Lead Care Manager (LVN)

$70,304.00 yearly | Full-time

The Lead Care Manager (LVN) works in collaboration and continuous partnership with chronically ill or “high-risk” members and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach to:

Oversee provision of ECM services and implementation of the care plan

Accompany member to office visits, as needed and according to the Plan guidelines

Provide health promotion and self‑management training

Connecting members to relevant community resources to enhance member health and well‑being, increase member satisfaction, and reduce health care costs

Connect and follow up with members, family/caregiver(s), providers, and community resources via face‑to‑face, secure email, phone calls, text messages, and other communications

Serve as the contact point, advocate, and informational resource for members, care team, family/caregiver(s), payers, and community resources

Develop a care plan with the member, family/caregiver(s), and providers (emergency plan, health management plan, medical summary, and ongoing action plan, as appropriate)

Facilitate member access to appropriate medical and specialty providers

Educate members and family/caregiver(s) about relevant community resources

Facilitate and attend meetings between members, family/caregiver(s), care team, payers, and community resources, as needed

Assist with the identification of “high‑risk” members (the chronically ill and those with special health care needs), and add these to the member registry (or flag in EHR)

Attend all Lead Care Manager training courses/webinars and meetings

Offer services where the member lives, seeks care, or finds most easily accessible and within Medi‑Cal Managed Care health plans (MCP) guidelines

Reasonable accommodations may enable individuals with disabilities to perform essential functions.

Although this role is remote, there will be times when you will be required to report to a satellite office (or a specified, remote location) to work, attend meetings, or other training

Required to have and maintain your own personal vehicle for this role

You will receive a monthly mileage reimbursement per applicable state/federal laws

You must have a valid driver’s license, proof of insurance, and a good driving record

Must complete a Live Scan Fingerprint/Background check

An associate’s degree, or bachelor's degree in health science or any related health care degree is preferred

able to work collaboratively and tactfully with multi‑disciplinary and diverse teams that may include employees, customers, and physicians

Effective computer skills, particularly Microsoft Office, Excel, PowerPoint, Word, etc.

Team building

Project management

Quality and process improvement tools

Project execution

Medical/Dental/Vision – available after successful completion of the 90‑day probationary period

Free $100,000 Life Insurance

Starting hourly range for this role is $30–$32 per hour

#