Senior HR Generalist - Remote

About TaskUs TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Benefits medical, dental, and vision insurance;
paid time off including vacation, sick leave, and holidays.
Application Window This position is expected to remain open until 11-01-2026 . Job Description The HR Senior Generalist (Level 2), an individual contributor, acts as the main liaison for all internal and external workplace investigations. This role requires the individual to ensure that all employee relations issues, ethics complaints, and internal and external escalations are addressed with meticulous objectivity and thoroughness, while strictly adhering to company policy and all federal, state and local laws.
Key Responsibilities End-to-End Investigations: Manage and ensure closure of employment investigations including those related to allegations of harassment, discrimination, retaliation, workplace misconduct and violations of company policy. Also, investigating any reports originating from internal reports, anonymous hotlines, or external regulatory bodies, as appropriate.
Legal Alignment and Investigative Integrity: S. employment law frameworks relevant to investigations and outcomes, including Title VII, ADA, ADEA, FMLA, FLSA (as applicable), NLRA considerations, and state/local anti-discrimination and leave laws. Partner with legal counsel on high-risk matters, legal claims, and litigation holds, while maintaining an independent fact-finding role.
Resolution & Recommendations: Recommend appropriate corrective actions or process improvements to prevent recurrence of issues, identify trends, support consistent application of discipline and remediation, and prevent retaliation.
Ensure a comprehensive closed-loop process by verifying that systemic issues are addressed, stakeholders are appropriately debriefed, and organizational risks are mitigated.
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience: At least 2-4 years of professional HR experience, with a heavy focus on Employee Relations or Investigations.
Legal Knowledge: Technical Skills: Proficiency with HRIS systems and case management software.
Location Remote - TX or AZ
The individual in this position must be prepared to transition to other HR Generalist duties or undertake special projects assigned by leadership. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Benefits medical, dental, and vision insurance;
paid time off including vacation, sick leave, and holidays.
Application Window This position is expected to remain open until 11/1. In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. If you need reasonable accommodations in any part of the hiring process, please let us know.
We celebrate and support diversity; TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

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