Help Desk IT Support / Technical Support

Job Title: Help Desk Analyst

Job Category: Information Technology

Time Type: Full time

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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The person in this role will Perform as a Help Desk Analyst supporting a Joint Interagency Task Force that reports to the Deputy Secretary of Defense, to better align authorities and resources to rapidly deliver Joint C-sUAS capabilities to America's warfighters, defeat adversary threats, and promote sovereignty over national airspace.

Contributes to deliverables and performance metrics where applicable.

Responds to user queries on troubleshooting IT systems.

Active Secret Clearance at the time of hire.

Associate degree in Information Technology or a related field, or one year of equivalent IT support experience in lieu of the degree.

Minimum of four (4) years of Help Desk support experience.

Bachelor's degree in Information Technology or a related discipline, or three years of equivalent IT support experience in lieu of the degree.

Minimum of seven (7) years of Help Desk support experience.

As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.

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