Front Desk Receptionist - Hotel - 3rd Shift

Work today, get paid tomorrow! We believe that if you put in the hard work today, you should be able to enjoy the rewards tomorrow. Work your shift, open the app, and cash out up to 50% of your earnings the very next day. Why Meyer Jabara Hotels?
Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented hospitality professionals who consistently deliver exceptional results. Our Associates are encouraged to reach their fullest potential by creating a differentiated guest experience while driving outstanding bottom‑line performance.
Front Desk Agent
Front Office
Front Office Manager
Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following hotel standards of high-touch hospitality and adhering to guidelines and procedures.

Personal appearance and grooming must conform with standard.

Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.

• Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
• Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
• Follow all cash handling and banking procedures to check out all customers efficiently.
• Perform guest registration and room assignment and accommodate special requests of all customers.
• Be knowledgeable about Hotel Rewards and other frequent traveler programs.
• Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings).
• Know how to handle safe deposit boxes.
• Handle mail and messages properly and on a confidential basis.
• Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
• Be flexible in regard to work schedule.
• Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
• Bank out at the end of the shift by following the blind drop procedures strictly. The front office manager will always verify the shift closing and enter the drop in the system.
• At all times strive to represent the hotel in the most professional manner.
• Be disciplined at all times, stand alert and tall at the front desk, greet guests immediately and offer assistance before the Guest needs to ask. Focus your total attention to the customers.
• Be familiar with the AM, PM and night daily checklist to ensure smooth daily operations.
• Has hotel knowledge: hours of operation, staff, property information, and services.
• Trained on the PMS for hotel
• Has basic computer knowledge: Word, Excel, Power point, internet

Computer literate, have a professional yet friendly manner and good customer service skills. stand or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. Works indoors: front desk, lobby, back office, and guest rooms

Equipment:
~ Computer, scanner, printer, bell cart

At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. This is part of what we call the J-Quality!
Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J-Quality!
If you believe you have the J-Quality please click through to apply!