Head of Programme Management

Syms Strategic Group (SSG) seeks a talented Program Manager (PgM).

Location: On-Site Washington, DC

Department: Veterans Affairs (VA)

Type: Full Time

Security Clearance Level: Public Trust

Military Veterans are highly encouraged to apply!

Essential Duties and Responsibilities Manage staff and processes

Plan, direct, and oversee the operations and fiscal health of units, divisions, and/or departments

Ensure that the services delivered meet the team’s high standards of quality

Ensure all contractually required deliverables are prepared and undergo quality assurance reviews ahead of a timely submission

Develop the master integrated plan that combines all the individual project plans the service delivery teams are responsible for executing

Ensure the plans are communicated and agreed to with the customer and that the delivery teams have the staff and resources necessary to execute

Coordinate with corporate Program Management Office (PMO) to ensure delivery teams are utilizing the standard processes, forms, templates for internal support requests, deliverables required at the top contract level, Task Order (TO) financial tracking and forecasting, and corporate progress and status reporting

Manage all direct labor costs associated with the contract and ensure the incurred costs remain within budget

Ensure resources assigned to the contract have the technical abilities to perform the duties and responsibilities of their roles

Ensure all program‑related deliverables such as Reports, Design Documents, Standard Operating Procedures (SOPs), etc., required of the contract are prepared in advance of the contractually specified due dates to allow enough time for a quality review prior to delivery to the customer

Communicate directly with the customer to ensure they are satisfied with the quality of the services the delivery team is providing. If the customer is dissatisfied, the PgM informs the corporate leadership and assists in the development of action plans to resolve current issues and mitigate future ones

Develop the communications plan and manage it in the execution of the TO to ensure all information is disseminated accordingly

Identify internal and external risk and enter risks and mitigations into both the customer’s and team’s risk and issues tracking systems

Coach and mentor the junior subordinate Project Managers on the team in the performance of their duties and help them deliver individual career development goals and plans

Ensure there are succession plans in place for any key personnel on the delivery team and identify cross‑training opportunities to ensure there is no critical role or capability that is single‑threaded through one individual contributor

Required Skills and Experience Familiarity with data warehousing concepts and technologies

Strong communication skills to present recommendations and provide training

Professional Certifications Project Management Professional (PMP) certification

Experience 15+ years of experience managing technical projects, including one year of Program Management experience; Citizenship & Security Clearance U.Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government‑granted security clearance. Individuals may also be subject to a background investigation including, but not limited to, criminal history, employment and education verification, drug testing, and creditworthiness.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

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