HRBP, Human Resources (Full-time, m/f/d)
Starboard Cruise Services
The People Business Partner (HRBP) is a key contributor accountable for the strategy and facilitating execution of human resources programs on their assigned cruise brand(s). Reporting to the VP, Human Resources (Shipboard) main responsibilities include talent management, implementing employee experience/environment, and maintaining compliance. Acting as a trusted partner uses a consultative approach with the GM, DSM and retail manager(s) to ensure programs are in place for workforce optimization and organizational capability; includes access to specialist and management pipeline, developmental placement, and retention strategies. In this role, the People BP identifies and influences the creation of action plans to resolve business challenges and mitigate risk. Responsible for building strong relationships and coach at all levels of the organization. They regularly spend 50% of their time onboard ships or interacting via conference call with retail management or associates identified with potential. Inspire and ensure an environment of positive employee relations and engagement for their shipboard teams.
Leads the implementation of key HR programs and processes with client group(s) including organizational effectiveness, performance management, leadership development, talent planning, engagement, retention and compensation
Partner with managers to solicit input and feedback necessary to help create a positive shipboard work environment
Provides open and clear performance feedback and takes appropriate action to improve performance
Talent Management:
Facilitates training one on one and in classroom, as needed
Partner with team members on consistent and objective performance assessment and feedback to on board teams
Ensures consistent delivery of formal performance management processes
Relationship Management:
Responsible for leading, facilitating, and resolving shipboard employee relations and human resources matters
Conduct prompt and thorough employee investigations as specified to mitigate risk
Responsible for Influencing organizational culture, policies, procedures, tools and resources to partners
Collaborates and recommends on employee development and talent planning decisions with business leaders
Ensures functional and productive relationship with Internal and External HR managers
Coaches team members on performance management process
Provides supporting documentation to Employee Relations Specialist during investigations
Accountable for facilitating action planning and follow through in support of employee engagement
Drives business and talent performance
Ensure all investigations are in accordance to company policy and MLC
Ensure policies are consistently applied as they relate to employee relations
Understand all management pipeline targets and goals, including resource planning and headcount requirements
Analyze data, prepare, and identify trends that connects insights from multiple data points to provide informative recommendations
Lead large- & small-scale HR projects, as assigned
Minimum 3-5 year experience working with Microsoft Dynamics Navision application is a plus
Bachelor’s degree in Human Resources or Business Administration and/or 3 - 5 years equivalent work experience
Master’s degree in Human Resources or Business Administration and/or 5 - 7 years equivalent work experience
Human Resources knowledge in retail, travel retail, wholesale, hospitality, customer acquisition industries
Creative problem solver and natural entrepreneur; risk taking and ability to adapt to ambiguity; Has both a creative and analytical approach
Outstanding project and process management skills. Exceptional English written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Able to present ideas in easily understood not technical language
Relationship Management
Conflict Management
Travel Requirements:
20 - 40% travel required depending on assigned business unit
Monday - Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated devise such as the telephone.
At Starboard Group and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.
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