Head of Care Management Operations

Who We AreApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We OfferSalary:$133,200.00 - $183,000.00Location:Hillsboro,ORYou’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Establishes and controls project schedules, timelines.Plans and evaluates optimal resource utilization and efficiency of operation to minimize costs and allow for on-time delivery of product to customers. Accurately establishes plant capacity.Directs, guides, monitors, and evaluates personnel to accomplish specific production and supply chain goals consistent with established operational, housekeeping (5S), and safety procedures and processes. Engage in problem solving in complex situations and process improvements in streamlining work processes.Leads continuous improvement efforts and projects to refine production methods and processes to produce quality products that meet customer requirements in the most cost-effective manner.Works closely with members of Senior and Executive Management to align overall operations development with business needs/opportunities. Provides senior leadership, guidance, mentorship, and personal development of his/her direct reports in the areas of daily operational management, systems development, and optimization. And ensures that all direct reports are sufficiently skilled and trained to perform their functions in a high-quality and efficient manner.Identifies process and quality changes designed to improve manufacturing or department capabilities. Drives Lean, Safety and Quality. Functional KnowledgeDemonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job familiesBusiness ExpertiseApplies in-depth understanding of how own discipline integrates within the segment/functionLeadershipManages multiple related teams, sets organizational priorities and allocates resources Problem SolvingIdentifies and resolves complex technical, operational and organizational problems ImpactImpacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plansGuided by business unit, department or sub-functional business plansInterpersonal SkillsInfluences others internally and externally, including senior managementPosition requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.Operations Manager - MPS Alta Hillsboro Oregon Position SummaryThe Operations Manager is responsible for leading all operational activities related to the supply chain and procurement, manufacturing, product quality, and cost control.The role ensures safe, efficient, and profitable operations while meeting customer requirements for quality, delivery, equipment performance, and regulatory compliance.The Operations Manager serves as the bridge between engineering, production, field service, supply chain, quality, and customers to ensure operational excellenceKey Roles and Responsibilities1. Manufacturing & Production OperationsResponsibilitiesLead daily manufacturing operations for mask equipment platforms.Monitor equipment build progress and resolve production bottlenecks.Drive capacity planning to support customer demand.Ensure adherence to work instructions, engineering specifications, and quality standards.Key DeliverablesOn-time equipment deliveryProduction throughputManufacturing efficiency improvementsReduced cycle times2. Supply Chain & Procurement ManagementResponsibilitiesCooperate with Supply chain teams to insure supplier performance - in terms of product on time delivery, quality and cost.Coordinate inventory management and safety stock policies.Resolve material shortages impacting production schedules.Key DeliverablesMaterial availabilitySupplier quality improvementsInventory optimizationCost savings3. Installation & Customer DeploymentResponsibilitiesManage factory acceptance testing (FAT) activities.Coordinate shipment, installation, and customer acceptance processes.Key DeliverablesSuccessful customer acceptance4. Quality ManagementResponsibilitiesEnsure compliance with ISO 9001 and semiconductor industry standards.Lead root-cause analysis and corrective actions.Drive continuous quality improvements.Manage nonconforming material processes.Support customer audits and supplier audits.Continuous Improvement & Lean ManufacturingResponsibilitiesDeploy Operational Excellence initiatives.Financial & Budget ManagementResponsibilitiesDevelop operational budgets.Manage operational and facilities expenditures.Support forecasting and revenue planning.Ensure achievement of operational financial targets.Facilities & Infrastructure Management ResponsibilitiesOversee facility operations supporting manufacturing, integration, and testing activities.Cleanrooms (ISO/Class-rated environments)Chilled water systemsCompressed dry air (CDA)Process gasesPower distribution and UPS systemsFire detection and suppression systemsKey DeliverablesFacility uptime >99%Cleanroom complianceSuccessful facility expansion projectsReduced energy consumptionSafe working environment8. Team Leadership & People ManagementResponsibilitiesLead manufacturing, planning, and logistics teams.Establish performance objectives and development plans.Build a culture of safety, accountability, and continuous improvement.Support workforce planning and talent development.Key DeliverablesEmployee engagementLow turnoverLeadership developmentSuccession planningKey Performance Indicators (KPIs)Operational KPIsOn-Time Delivery (OTD)Manufacturing Cycle TimeEquipment Build Schedule AdherenceFactory ThroughputCapacity UtilizationQuality KPIsNon-Conformance RateFinancial KPIsGross MarginOperational spend Vs targetsCompetenciesTechnical KnowledgeSemiconductor manufacturing equipment - preferably Mask Print systems backgroundLeadership SkillsStrategic planningCross-functional leadershipDecision makingConflict resolutionChange managementOperational SkillsManufacturing daily operationsLean ManufacturingSupply Chain ManagementProduction PlanningQuality SystemsERP/MRP Systems (Preferably SAP background)Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 10% of the TimeRelocation Eligible:NoThe salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at View email address on click.appcast.io, or by calling our HR Direct Help Line at View phone number on click.appcast.io, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.SummaryLocation: Hillsboro,ORType: Full time