Head of Facilities (Full-Time)

The Facilities Director is responsible for presenting a clean, safe, and quality facility to members and guests. The Facilities Director oversees the maintenance, safety and cleaning processes of the Club, and is responsible for anticipating and resolving potential maintenance issues, regular care and maintenance of the property grounds and building systems, development of vendor relationships and inventory systems, managing expenses and capital expenditures, and leading a team of staff to achieve the goals of the facilities and housekeeping departments.
Service Forward
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Associate Management

Performs timely performance evaluations on Associates.
Monitor uniform adherence for facilities and housekeeping staff.
Facilities Management
Manage all facility-related operations including but not limited to HVAC, pool and spa repair and maintenance, electrical, plumbing, landscaping, courts, laundry, flooring, security, and housekeeping
Ensure club safety and security through continuous monitoring of facilities systems; complete daily walk throughs of the entire club to ensure a clean, organized, safe, and well maintained facility, paying special attention to cleanliness and facility repair
Maintain inventory of chemicals and supplies; maintain up to date Safety Data Sheets
manage expenses to budget; process payroll timely and accurately
Housekeeping Management
To ensure standards of cleanliness, hygiene and tidiness throughout the facility.
Supervising the daily cleaning of facility and outdoor areas to the highest standards.
To ensure customer satisfaction is maintained.
Resolving member concerns when possible and ensuring management are kept informed.
To set and maintain standards of service commensurate with the Bay Club Brand.
Managing a stock control and ordering system to ensure availability of stock and cost control to maintain costs.
Effectively and professionally interacts and communicates with senior management, managers, other employees, vendors, members, senior staff, owners, sponsors and clients, public agencies.
Promote harmonious relations among members, staff, vendors, and the community at-large.
Interpret and ensure compliance with company policies and procedures.
Actively further corporate objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.
Active participation in events, programs, meetings and training
Full-time schedule varies and may require weekend and holiday hours, days and evenings
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business and Management Principles - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources. Includes the ability to interpret policy and think globally with an "out of box" perspective to achieve results autonomously.
Policies and Regulations - Knowledge of company polices, federal, state and local laws, government regulations and agency rules that pertain to properties managed.
Management of Personnel Resources - Knowledge of principles and procedures for legally identifying the best people for the job, hiring, motivating, developing and directing people as they work.
Management of Financial Resources - Knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems.
Computer - Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.
Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.
Demonstrated ability to support and develop diverse environment.
At least five years' experience in maintenance and/or housekeeping operations
Previous managerial experience including budgeting, planning, the ability to develop and implement operational systems, and supervisory experience
Strong interpersonal and management skills
Excellent customer service attitude and abilities; Demonstrated knowledge of Microsoft Office programs such as WORD, EXCEL, and OUTLOOK
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position deals with outside personnel such as vendors on a regular basis with contact in various forms such as in person, phone and email.
The location of the position changes frequently from indoors to outdoors. However, extreme environmental conditions do not exist.
While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.