Parts Counter Sales - Immediate Hire

Bentley Truck Services, Inc.
Bentley Truck Services, Inc. has been family owned and operated since 1991. Starting as a small 2 bay shop in Philadelphia, we now span the entire eastern seaboard with 11 state of the art locations offering commercial truck sales, commercial truck rentals, full-service leasing, contract maintenance, parts, and service. We strive to create an uplifting and welcoming environment for our 200+ employees and customers. Paid Holidays
Medical, Dental, Vision
Employee Referral Bonus
Company Paid Life Insurance
The Parts Advisor supports and assists over all company goals in relation to Parts Sales goals, provides excellent service for our internal and external customers. The Parts Advisor will also have responsibility to assist customers over the phone in a proficient and friendly manner.
Accurately completes parts requests from inception, ordering process, to fulfilling customer orders.
Assure parts are handled and stored properly to prevent damage.
Keep very accurate and detailed records to facilitate accurate inventory levels.
Facilitate warranty process and assure time frames are met to collect on warranty claims.
Keep management informed of discrepancies in quantity, quality, or location of parts.
Suggest process improvements to improve customer support, quality, and efficiency.
Keep parts counter and storage area clean and safe by putting things away in proper locations.
Perform physical inventory.
Answer phone calls, providing price quotes and other information
Notify the Shop Foreman and the customer that ordered parts have been received
Participate in all training programs that are made available.
Follow all company safety policies and procedures and immediately reports any and all accidents to a manager.
Pick up and deliver parts locally as required.
Ensure that parts are charged out on ROs
Assist customers at front counter as needed.
Maintain a friendly professional demeanor when working with all customers (both internal and external)
Strong PC skills and legible handwriting relating to part numbers and inventory levels.
High initiative for process improvement and customer satisfaction.
Ability to work independently and work with minimal supervision.
Ability to perform accurate inventory accounts.
Skilled to operate material handling equipment such as hand carts, (manual and motorized), scissor lift, jacks, etc.
Minimum 3 years of automotive or truck experience.
~Obtain a Forklift Certification

Why Join Bentley Truck Services?

• 35 Years of Industry Experience: For over 35 years, Bentley Truck Services has been a trusted provider in the medium and heavy-duty truck industry. Family-Owned and Operated : As a family-owned business, we value integrity, accountability, and long-term relationshipsboth with our customers and our employees.
• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.