Head of Project Management (Remote)

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. Customer Obsession:

The Project Manager, Implementation is responsible for leading and coordinating implementation projects from planning through successful delivery. This role works cross-functionally with internal teams and key stakeholders to establish project objectives, manage timelines and dependencies, identify and resolve risks, and ensure solutions are implemented effectively.

The ideal candidate brings strong project management, communication, and problem-solving capabilities with the ability to manage multiple priorities in a fast-paced environment.

Lead implementation projects from initiation through completion, ensuring alignment with established objectives, timelines, and business requirements.

Develop and maintain project plans, milestones, deliverables, dependencies, and status updates.

Coordinate activities across internal teams and stakeholders to support successful implementation and adoption.

Identify project risks, issues, and roadblocks and drive appropriate resolution and escalation.

Facilitate project meetings and clearly communicate progress, decisions, risks, and next steps.

Partner with business and technical teams to understand requirements and translate business needs into actionable implementation plans.

Support system and workflow implementations, including configuration, integration, testing, training, and go-live activities as applicable.

Build strong relationships with stakeholders and serve as a primary point of coordination throughout the implementation lifecycle.

Identify opportunities to improve implementation processes, workflows, and overall delivery effectiveness.

Support post-implementation transition and ensure appropriate handoff to ongoing operational teams.

Bachelor’s degree or equivalent combination of education and relevant professional experience.

Experience in project management, implementation, customer success, consulting, operations, or a related field.

Demonstrated ability to manage projects, timelines, priorities, and multiple stakeholders.

Experience working with technology, SaaS platforms, healthcare technology, or complex operational environments preferred.

Experience supporting system implementations, workflow changes, integrations, or process improvement initiatives preferred.

Project management certification, such as

PMP , preferred.

Project Management

Implementation Planning & Execution

Stakeholder Management

Risk & Issue Management

Process Improvement

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Monster Top Workplace for Remote Work 2024

We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.

Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.

It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact View email address on click.appcast.io equity;