Teller-Temporary-Full Time/Part Time

Position Overview Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a full time Teller within PNC's Retail Branch organization, you will be based in St. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.

Processes a variety of customer interactions.

Educates customers on alternatives available for their financial interactions.

Identifies banking opportunities during the customer interaction and refers as appropriate.

Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

Applies product and procedural knowledge to solve customer's problems.

Adheres to all policies and procedures, demonstrating sound judgment within established limits.

Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Customer Experience (CX)

Customer Service

Addressing Customer Needs

Digital Awareness

Fraud Detection and Prevention

Understanding Customer Needs

Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Education No Degree

Benefits medical/prescription drug coverage (with a Health Savings Account feature)

dental and vision options

employee and spouse/child life insurance

short and long-term disability protection

401(k) with PNC match, pension and stock purchase plans

dependent care reimbursement account

back-up child/elder care

adoption, surrogacy, and doula reimbursement

a robust wellness program with financial incentives

up to 11 paid holidays each year

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Applicants may also call View phone number on click.appcast.io and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Company Culture For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Being a great place to work means we are making a lasting difference for everyone we serve.

J-18808-Ljbffr PNC Financial Services Group, Inc.