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CAREGIVER (Full-time : Care

Virtual Vocations Inc

To support the Faculty Physicians Family Medicine Department, the full-time remote Care Access Specialist will manage patient registration by scheduling outpatient appointments, verifying patient information, and coordinating communication between staff and patients while ensuring excellent customer service.

Key responsibilities

Provide exceptional customer service by maintaining a positive and professional demeanor in all interactions

Verify and update patient information to ensure accuracy for billing and insurance processing

Schedule new and follow-up patient appointments, manage referrals, and communicate cancellations to providers as necessary

Required qualifications

High School Diploma or GED

Three years of customer service and/or clerical experience

Experience with patient registration processes and appointment scheduling

Familiarity with electronic health record systems, preferably Epic

Ability to work independently in a remote setting while collaborating with team members

Vacancy posted 5 days ago
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