Front Desk Warehouse Receptionist

Front Desk Agent (Concierge)The Front Desk Agent (Concierge) supports the General Manager and works with all on-site employees. This position delivers logistics of packages and performs relevant duties as assigned by the Lead Concierge or GM. Overseeing the concierge desk, the Front Desk Agent (Concierge) will ensure all homeowner concerns and communications are monitored and receive a timely response.The Front Desk Agent (Concierge) actively contributes to the cleanliness and organization of the building, ensuring all back-of-house, storage, and utility rooms are clean, safe, and secure. Additionally, the Concierge will ensure the proper supply and cleanliness of all amenity areas.Job Duties and ResponsibilitiesSafetyManage the functionality of all Emergency and Fire Safety systems and procedures throughout the property. Ensure all emergency phone tree contacts within each Property Emergency Manual are current with valid contact information.Employee MoraleProvide support management in the general operations of the property.Foster a positive workplace environment with clear lines of communication.Facility ManagementMonitor work order process for open items, with follow-through to completionMonitor BuildingLink communicationsMeet and direct contractors and service providers on site as neededWalk all amenities, grounds, and BOH areas daily, making corrections and recommendationsAdministration & OperationsResponsible for maintaining a consistent level of cleanliness throughout the property.Ensures onsite employees are in uniform, name tag with appropriate hygiene and grooming.CommunicationsManages communication channels (BuildingLink) to ensure follow-up and protocol is followedTrain homeowners on BuildingLinkSupport the concierge team in handling concerns, requests, and problems successfullyCompensation: $20.00/hourly; direct experience is highly considered.Knowledge and SkillsResponsiveness to GM, board and homeownersProfessional verbal and written communication skillsConfidentiality and discretion in the performance of all duties and responsibilities.Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, etc.)Detail orientation with a sense of urgencyWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.