Front Desk Concierge - Part-Time Weekends

Faros Properties is a vertically integrated, full-service owner, developer, and operator of Real Estate. The foundation of our business is built on our long-term relationships with our investors, partners, tenants, and residents. The Front Desk Concierge responds in a professional and courteous manner to all residents, guests, contractors, team members, and prospective future residents, while managing both external and internal calls, and performing job duties as outlined below.

Maintain continuous communication with each Front Desk Concierge between each shift, and Management and Maintenance concerning building issues, package information, resident requests, comments, or complaints

Review and update shift notes on an hourly basis and submit to Management daily

Maintain visual contact via camera system when not performing other job duties as outlined

Answer phones and monitor the Front Desk Concierge email

Announce leasing walk-ins, appointments, and move-ins and direct to the appropriate department

Announce all guests and gain permission from residents prior to giving them access to the elevator area

Assist residents as needed and coordinate move-in and move-out procedures

Accept maintenance requests from residents and enter into Yardi if applicable

Call designated on-call Maintenance personnel for emergencies and inform residents of the expected arrival time of the on-call personnel and their name

Respond and document all noise complaints, pet violations, resident amenity areas violations, and resident/guest violations

Pull keys for residents/vendors/guests, as needed

Assist leasing and management staff with administrative tasks

Maintain open communication with Property Manager and other community staff

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to effectively and professionally present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers.

Working knowledge of Microsoft Office and proficiency in online/technological systems.

Ability to lift/move up to 10lbs and occasionally up to 50lbs without assistance

Must complete and pass Fair Housing training (provided)

Immediate need

• Weekend availability preferred
• Part-time (1-3 shifts per week)
• Scheduled shifts are 7a-3pm and/or 3pm-11pm
• Paid 15-minute break per 8-hour shift
• Holidays required (paid at time-and-a-half)

On-site complimentary coffee/tea station

Free Union Fitness membership available

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.