Head of Operations & Business Management

The application window is expected to close on: 10/29/2026
The Corporate Planning team is a part of the Office of the CEO organization, responsible for driving organizational alignment through QBO, Annual Planning, ELT Scorecard, and action tracking. We operate at the intersection of executive leadership and cross-functional operations, ensuring precision and strategic clarity. As the Business Operations Manager, you'll be the operational backbone of the Corporate Planning function, ensuring critical planning processes run smoothly, efficiently, and with precision. Partnering with the direct and extended teams, this role will help synthesize complex information from QBO, Annual Planning, ELT Scorecard, and action tracking processes to translate strategy into clear direction for working teams, surfacing insights that keep the organization aligned to priorities.
Manage agenda creation, attendee curation, and cross-organizational communication with ELT core strategy and planning teams to ensure planning deliverables and timelines stay on track.
Success means planning cycles run on time with quality, teams understand priorities and deliverables, and the Corporate Planning function operates with efficiency and impact.
Bachelors + 7 years of related experience, or Masters + 4 years of related experience, or equivalent related work experience.

• 4 + years of professional experience in business operations, corporate planning, executive support, or similar functions.
• 2 + years of experience in a role requiring cross-functional coordination at the executive or senior management level.
• At least 2 years of experience leading projects or operational processes across one or more teams or business functions from planning through completion.
• Familiarity with strategic planning, business planning, or corporate governance processes

Experience with project management or process optimization methodologies
Experience with business intelligence tools or data synthesis platforms
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. The starting salary range posted for this position is $111,100.00 to $147,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. 75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.