Head of Operations Management (m/w/d)

a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. The Operations Manager plays a vital leadership role in overseeing yard and facility operations, ensuring exceptional customer service, and executing company processes in alignment with Copart standards. Reporting to the GM or AGM, this position is responsible for building and managing a high-performing team, maintaining operational excellence, and delivering the unique Copart experience to customers.

• Lead, hire, train, and support staff to meet performance and service goals.
• Ensure daily operations meet or exceed company standards and customer expectations.
• Manage scheduling, attendance, and payroll processes.
• Oversee cash handling, including daily bank deposits.
• Maintain inventory and order supplies as needed.
• Conduct regular team meetings and performance reviews.
• Manage vendor contracts and ensure compliance documentation.
• Ensure equipment and facility maintenance, including safety protocols.
• Address staff and customer concerns professionally.
• Oversee day-to-day operations and ensure process compliance.
• Travel occasionally to other locations and respond to facility alarms if needed.
• Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.

Minimum of three (3) years in operations management or a related field preferred, demonstrating a commitment to excellence.

• High School Diploma (GED) required; Proficiency in Microsoft Office Suite is essential for effective communication and organization.
• Strong customer service skills are necessary for creating positive experiences.
• Typing speed of at least 45 words per minute required for efficiency.
• Fluency in English is mandatory for clear communication, bilingual proficiency is a plus.
• Basic accounting and inventory management skills are needed for financial responsibility.
• Experience managing multiple processes for employees showcases organizational skills.
• Medical/Dental/Vision
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Paid Company Holidays
• Life and AD&D Insurance
• At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. Citizenship and Immigration Services' E-Verify program (For U.