Head of Operations & Business Management

RTEC Treecare is a trusted name in professional tree care and plant health services throughout the Northern Virginia and greater DC area. Our clients rely on us for expert, science-based care and exceptional service. We foster a team culture built on expertise, accountability, and continuous improvement—making RTEC a place where talented professionals can build rewarding careers.

RTEC Treecare is looking for a highly organized and systems-minded Business Operations Manager to help drive operational excellence across our growing company. This role connects our sales, scheduling, production, plant health care, and office teams to ensure work flows efficiently from sale to completion. If you're passionate about improving processes, developing people, and building systems that help teams succeed, we'd love to hear from you.

Partner with sales, scheduling, production, and office teams to keep work moving efficiently.
Supervise Customer Service Representatives and office staff.
Ensure accurate client communication, invoicing, documentation, and administrative processes.
Coordinate cross-functional projects, new systems, and company initiatives.
Foster a culture of continuous improvement, teamwork, and exceptional customer service.
3-5+ years of experience in operations, office management, project management, or business administration.
Experience leading teams in green-industry, trades, landscaping, or other field-based business preferred.
Experience with CRM, scheduling, or field service software (SingleOps experience is a plus).
Proficient with Microsoft Office and Google Workspace.
Excellent communication skills and the ability to manage multiple priorities in a fast-paced environment.
Benefits package including health insurance, paid time off, and holidays.
Paid training and ongoing professional development.
A collaborative work environment that values accountability, continuous improvement, and teamwork.