Front Desk Receptionist - (M-F Evenings)
$19 - $19.5 per hourEmbassy Suites by Hilton Berkeley Heights
Embassy Suites by Hilton — Berkeley Heights, located in New Jersey, is seeking dedicated individuals to join our team! This modern, all-suite hotel offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are ample opportunities for career growth and advancement. Our hotel features spacious suites, upscale facilities, and a warm, welcoming environment, creating an exciting work environment.
Join our dynamic hospitality team as a Front Desk Agent and be the welcoming face of our beautiful, four‑diamond hotel. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.
Provide exceptional customer service, creating a positive first impression for guests
Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy while developing valuable problem‑solving skills
Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
Maintain a clean and organized front desk area
Handle cash and credit card transactions accurately
Apply now to become a Front Desk Agent and be part of a passionate team committed to delivering exceptional service!
Previous experience in a customer service role, preferably in a hotel or hospitality environment (a plus)
Previous cash handling experience required
Proficiency in computer systems and knowledge of hotel property management software (a plus)
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent
Davidson Hospitality Group is an award‑winning, full‑service hospitality management company overseeing hotels, restaurants, dining, and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
Multiple tiers of medical coverage
Dental & Vision coverage
Tuition reimbursement
Paid time off (vacation, sick, bereavement, and holidays)
Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA - Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
$19 - $19.5 per hour
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