Head of Internal Communications

Experience more with a career at COUNTRY Financial!

We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Leads the strategy, planning, and execution of internal communications that connect employees to COUNTRY's mission, values, and business outcomes. Serves as a trusted advisor to leaders, translating complex information into clear, compelling, and actionable communications. Drives employee engagement through strategic storytelling, change communications, executive visibility, and multi-channel communication programs. Evaluates communication effectiveness, identifies opportunities for continuous improvement, and fosters a culture of transparency and connection. Leads, develops, and empowers communications team members to deliver high-impact results.

Leads communication planning and strategy that connects enterprise priorities to clear, timely messaging aligned with corporate objectives, values, brand, and compliance standards.

Oversees the creation, editing, and distribution of internal and external communications—ensuring messages are accurate, engaging, consistent, and delivered through the right channels.

Applies strong editorial judgment and audience understanding to integrate and appropriately time communications, develops style and content guidelines, and ensures messages drive understanding and comprehension.

Works collaboratively with marketing, client advocacy, legal, and other stakeholders to manage public image, support external communications, and uses metrics to evaluate communication effectiveness.

Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Demonstrated experience managing internal and external communications teams and programs, including employee communications, media relations, and stakeholder engagement initiatives.

Strong project management and consulting skills, with the ability to translate business priorities into effective communication strategies and plans.

Excellent written, verbal, and interpersonal communication skills, with experience collaborating across functions and influencing diverse audiences.

Typically requires 8+ years of relevant experience or a combination of related experience, education and training, including management experience.

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

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