Head of Operations Management (m/w/d)

Riverstone Logistics (RLX) is a big and bulky supply chain powerhouse delivering seamless final mile, middle mile, warehousing, fulfillment, and storage solutions through a nationally integrated platform.

Founded in 2017 by five partners who believed logistics could be built around something bigger than moving freight, we began with furniture delivery and grew into a nationwide provider serving complex supply chains across the United States.

We exist to use our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry. That purpose shapes how we lead our teams, how we partner with our customers, and how we take ownership of every delivery.

The Operations Manager supports the General Manager with supervision of a client-based operation by successfully facilitating the client relationship at the local level. The Operations Manager also conducts operational analyses, audits current procedures to monitor and improve the efficiency of operations. The Operations Manager will spend most of his/her time in the office or warehouse maximizing the performance of the site.

Customer Focus
Managing and Measuring Work
Driving, maintaining, and evangelizing the Company culture, purpose, and core beliefs through hands-on training, effective onboarding, and selection of new Extra Milers within the location
Oversee operations and ensure objectives are being met
Ensure the implementation and maintenance of Lean warehouse principles (when applicable)
Enforce company compliance standards across the entire operation
Ensure the planning and scheduling of third-party transportation services are executed in a timely manner (when applicable)
Manage and perform activities related to dispatching, routing, and tracking transportation
Communicate daily/shift goals of facility; provide progress or constraint updates to management and implement corrective measures as needed
Enforce location safety management plans
Support the Location Manager with ensuring successful compliance and performance of all vendors and service providers
Manage a team of direct reports (punctuality, performance PTO, discipline, coaching, etc.)
Advise Extra Milers on safety, security, employee relations, scheduling, training, grievances, and the like; ensuring employees and supervisors comply with company policies and administering practices in fair and equitable manner
High School Diploma/GED or equivalent required (Bachelor's Degree preferred)

• 3-5 years of warehouse, distribution, and/or supply chain operations preferred, with at least 1 year of supervisory experience strongly preferred
• This may involve traveling to various locations within the specific region for the client.

While performing the duties of this job, the employee is regularly required to walk and stand for long periods of time, communicate effectively with coworkers and outside stakeholders in person both on the telephone and via email and other computer-related messaging. This position may require extended work hours and travel.??

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an at will relationship.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.