Head of Market Management

Market Manager, Americas

Business unit

Full-Time

Business Development

com Group is a leading global travel service provider comprising Trip.Across its platforms, Trip.com Group helps travelers around the world make informed and cost-effective bookings for travel products and services and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform consisting of apps, websites, and 24/7 customer service centers. com Group has become one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world".
Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market. com platform offers. Quickly and effectively identify the correct platform product for each of your accounts to maximize their revenue.
Take a customer-centric approach to everything you do. Ensure hotels content, rates, availability, and products offer the best value to Trip.com customers.
com platform and ensure strong coverage of deals across your account portfolio
Responsible for the assigned market, and conducting the data research and analysis (market, product, competitor, price, supplier, etc.).
Provide market insights to the global headquarters to optimize the product design and sales directions for the success of global product localization.
Fluency in both English and Spanish is required
Valid working permit/visa in the US
A minimum of 3 years of working experience in hospitality, revenue/yield management, or e-commerce
An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers would be preferred
Able to work independently with minimal supervision, having complete ownership of your designated region
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Willing to travel
You want to make a travel experience better for everyone
A natural relationship builder and influencer to industry leaders
Strategic thinking and an ability to connect the dots between suppliers and end-user customers
Medical, Dental, and Vision plans

• Public Holidays
• The annual total pay range for Market Manager roles is $70,000 - $110,000 (base salary and variable incentive included). The range top could be higher if the performance is above target. With employees' ongoing, demonstrated, and sustained performance in the role, there is potential to increase further. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace.