Nursing Home Ombudsman / Advocate

Advocate for the Rights of Nursing Home Residents
South Shore Elder Services (SSES) is seeking dedicated volunteers to serve as Long‑Term Care Ombudsmen , advocating for older adults living in nursing homes and long‑term care facilities.
Ombudsman volunteers play a critical role in ensuring that residents are treated with dignity, respect, and fairness, and that they receive the care and services to which they are entitled.
What You’ll Do
As an Ombudsman Volunteer , you will:

Advocate on behalf of nursing home and long‑term care residents
Listen to residents’ concerns and help address issues related to care, services, or quality of life
Work collaboratively with residents, families, and facility staff
Promote residents’ rights and empower individuals to speak up for themselves
Communities Served
SSES offers Ombudsman volunteer opportunities in the following communities:

Milton
Randolph
Quincy
Braintree
North Weymouth
Hull
Holbrook
Norwell
Hingham
Scituate
Cohasset
Time Commitment

Flexible schedule
Ongoing, recurring volunteer role
Requirements
To volunteer, you must:

Be age 21 or older
Complete a background check
Have a valid driver’s license
Be comfortable communicating, listening, and advocating respectfully on behalf of others
Who Should Apply
This role is ideal for volunteers who care deeply about elder rights, enjoy problem‑solving, and want to make a meaningful difference in the lives of vulnerable older adults.
South Shore Elder Services is committed to providing high‑quality services to elders, caregivers, and community members throughout the South Shore.
Help ensure every resident’s voice is heard—become an Ombudsman volunteer.