Head of Operations Management (m/w/d)

Operations Manager — Miami Dade and Broward

MaidPro is a locally owned residential cleaning company serving Miami-Dade and Broward counties. We've built one of the most technologically advanced cleaning operations in the industry - using AI-driven tools to run leaner and move faster than the competition.

We're looking for a driven, bilingual Operations Manager to take full ownership of our Miami and Broward branches. This is a high-autonomy leadership role for someone who wants real decision-making authority over recruiting, scheduling, and day-to-day operations. Run day-to-day operations: scheduling, dispatch, quality control, and customer service.

Directly supervise the Miami and Broward teams and hold them accountable to attendance, consistency, and performance standards.

Update SOPs - recruiting, training, quality control - that let this operation run consistently and scale.

Build the team as it grows - Manage and grow the current team and add the trainers and supervisors needed to support it.

Bilingual: fluent in English and Spanish.

Proven experience managing people, ideally across more than one location.

comfortable working with operational and basic financial metrics.

Real autonomy - decision making ability on scheduling, hiring, and daily operations.

Work with AI-driven tools most cleaning companies don't have access to.

Uncapped monthly bonus tied directly to the revenue growth.

Full-time · Travel between Miami Dade and Broward

Bonus based on performance

Training & development

Neither MaidPro nor any MaidPro franchisee discriminates, or tolerates discrimination, on the basis of race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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