Head of Supply Chain & Logistics

Logistics Manager Job

Manager, Continuous Improvement & Logistics, the Logistics Manager is responsible for leading demand planning, customer supply, and distribution performance for Mineral Fiber operations. This role plays a critical part in driving the S&OP process, enhancing the overall customer experience, and supporting a "One Armstrong" culture through strong cross-functional collaboration.

We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company. A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more. Personal development to grow your career with us based on your strengths and interests. Lead demand planning and oversee the S&OP process to align production, distribution, and customer demand

Collaborate on annual budgets, quarterly forecasts, and monthly performance analysis for production and distribution planning

Develop and track key performance metrics to improve efficiency across production and distribution operations

Drive customer service excellence by ensuring order fulfillment targets (e.g., fill rate, on-time delivery) are met or exceeded

Partner with operations and cross-functional teams to mitigate risks and resolve supply chain disruptions

Lead initiatives to improve distribution center (DC) performance, reduce costs, and optimize network strategy

Oversee third-party distribution center operations and improve network productivity

Support ecommerce initiatives to enhance the end-to-end customer experience

Develop and mentor logistics talent to build a strong pipeline across the network

Strong business acumen with the ability to leverage data to drive decision-making

Solid understanding of process improvement tools and continuous improvement methodologies

Bachelor's degree in business, supply chain, or a related technical field

• 8+ years of experience in logistics, operations, supply chain, or related functions
• Advanced knowledge of SAP and other supply chain or digital tools
• Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America. At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees. We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play.

Our Sustainability Ambition "Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow. Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet; and Making a positive difference in the environments and communities we impact.

Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information.