Hourly Receptionist

Join Our Franchise as a Dispatch Receptionist

Do you love helping people through difficult situations? Then don't miss your chance to join our Franchise as a new Dispatch Receptionist. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Provide excellent customer service

Receive general phone calls and greet visitors

Perform detailed and accurate data entry, including analyzing dispatch reports

Coordinate crew and job scheduling

Perform general administration duties

2+ year(s) of administrative or office-related experience and business experience

• Working knowledge of current business software technologies is required
• Experience in the commercial cleaning and restoration or insurance industry is desired
• Customer service experience, quality assurance, and scheduling a plus
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED, Associate's/Bachelor's degree preferred
• All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., Compensation: $10.00 - $13.00 per hour

We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy!