Seasonal Administrative Support Positions

Responsible for supporting the Administrator in general operations, marketing, events and community engagement, Board Secretary, 401k plan, insurance renewals, and physician and medical staff credentialing. Responsible and accountable for compliance with regulations mandated by governmental agencies as well as Policies and Procedures established by the Board of Directors of SMSC and related business entities.

Administration

Responsible for supporting the Administrator in general operations, marketing, events and community engagement, Board Secretary, 401k plan, insurance renewals, and physician and medical staff credentialing. Responsible and accountable for compliance with regulations mandated by governmental agencies as well as Policies and Procedures established by the Board of Directors of SMSC and related business entities.

Responsibility/Standards Of Performance
Weight Responsibility Standards of Performance

30% Administrative

Support Administrator as needed in general operations, meetings, events, and special projects. Perform general administrative duties including formal business communication and/or transcribing correspondence, reports, contracts, and other documents. Maintain organized, up-to-date administration files and physician files and credentials. Answer telephone and screen visitors, directing to appropriate person or department. Assist with travel and meeting reservations for employees traveling for work. Organize food and beverage service for meetings and events. Maintain and accountable for clinic petty cash account and change bag balancing. Responsible for supporting the Administrator in developing an annual marketing plan to promote physicians and clinic through advertising, community activities and business contacts using resources such as print, radio, website, and social media. Manage content and assure maximum return on investment in line with Clinic’s mission and brand. Decorate Clinic for events and holidays. Keep community informed using timely and targeted posts about physicians, staff and clinic activities as appropriate. Coordinate Clinic health fair, screenings, blood drives, physician speaking engagements and other educational or service programs in the community. Represent Clinic at community events and work with other healthcare organizations in the community. Collaborate and communicate with the Administrator in all aspects of marketing, advertising and community events. Work with the Administrator to plan, coordinate and carry out various employee engagements, appreciation, and seasonal meals and events.

Serve as Board of Directors, Quality Management, Executive Committee, and related business entity's secretary. Distribute and organize/file monthly financials and spreadsheets from bookkeeper. Work directly with agent and insurance company staff to maintain professional liability coverage for providers, general liability coverage for facilities, director and officers insurance, cyber security insurance, worker’s compensation, and any other required insurance plans. Maintain insurance policy files and professional liability case files and documents, with detailed notes of all activities and conversations related to the case. Responsible for completing Commercial Insurances and Managed Care applications for providers participating in HMOs, and PPOs and other managed care networks, working with Privia Medical Group as needed. Complete applications for physicians re-credentialing in managed care networks. Follow up on pending applications for status update. Complete other applications including hospital staff privileges and liability insurance applications.

Responsible for day-to-day management of the 401K plan, working closely with Privia Medical Group, Empower and Prime Pensions. Work with Empower and participants for eligibility, enrollment, funding of employee deferrals and employer match, payroll summaries, resolves problems, and assists employees as needed. Maintain employee files, reports and documents associated with plan. Assure plan participants receive plan communication and documents as required by DOL. Schedules employee training. Responsible for obtaining and preparing documents and reports for audits.

5% Medical Staff Credentialing

Responsible for assuring SMSC/CHC/ECC and any other related entity physicians, including locum tenens and advanced practice providers, meet and maintain credentialing requirements of SMSC/CHC/ECC/related entities and area hospitals. Responsible for processing all medical staff applications. Perform full credentialing for new physicians and providers, working with Privia Medical Group as needed. Responsible for annual renewal of physicians’ medical license and DEA renewals. 5% Customer Service/other duties assigned

Demonstrate a desire to be responsive, make others feel welcome and that you are eager to help them. Security Level E/5: Access to email, web surfing, timecard, work order tracking system and interoffice instant messaging. Limited access to patient insurance, financial or medical data. Access to medical data is limited to templates, documents and scanned information specified as pertinent to job duties. Limited ability to add information to the patient chart, no ability to modify or delete data entered by another user. Ability to view but not modify or delete patient financial or insurance data. Due to performance of job duties, may become privy to some patient medical data before it has been recorded in the electronic record.

Bachelor of Business Administration or Equivalent (Preferred)

Computer proficient, including Microsoft Office Suite

Knowledge of insurance, policy drafting, and contract review/negotiations

Fast paced environment in a professional medical office setting.

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