HVAC Dispatcher ( Remote )
$18 - $19 per hourFrymire Home Services
HVAC Dispatcher
Join a Top-Rated HVAC & Plumbing Team in Dallas!
If you're organized, customer-focused, and love a good scheduling puzzle, we want to hear from you!
We're looking for a Dispatcher to join one of the highest-rated HVAC & Plumbing companies in the greater Dallas area. In this role, you'll be the communication hubkeeping service schedules on track, supporting technicians, and ensuring customers receive timely, exceptional service.
Pre-call customers and manage dispatch board activity
Coordinate with service managers and technicians to address field issues
Maintain up-to-date customer records and documentation
Deliver top-notch customer service via phone and digital communications
2 years of experience in dispatching (HVAC/Plumbing industry a plus!)
- Strong communication and phone skills with active listening
- Familiarity with ServiceTitan or similar CRM systems preferred
- A customer-first mindset and a collaborative attitude
Hybrid schedule on a Friday-Tuesday shift: Work remotely SaturdaySunday (8am-5pm); in-office Monday, Tuesday & Friday (10am-7pm)
- $18$19/hour base pay, plus weekly performance bonuses
- Paid weekly on Friday
- Medical, dental, and vision insurance
- Life insurance (up to $300,000 available; $Short- and long-term disability
- Paid holidays and PTO
- Ongoing training and growth opportunitieswe love to promote from within!
- Team-oriented culture with community events throughout the year
If you're ready to be part of a high-performing, customer-focused team that takes pride in delivering quality service, apply now!
Vacancy posted 3 days ago
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