Head of Operations Management (m/w/d)

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.

We are seeking an Operations Supervisor in Savannah, GA! Day shift hours. Shift can end as late as 7pm. Saturdays are required JOB SUMMARY The Operations Supervisor monitors all operations including, but not limited to; Process shipments, prepare paperwork, communicate freight status and dispatch drivers for pickup. The supervisor will be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors and provide quality customer service, while meeting company policies and procedures.

ESSENTIAL FUNCTIONS Responsible for ongoing process analysis of operational systems, procedures, and staffing to drive continuous improvement in operating efficiencies. Assist District Manager with general tasks.

Responsible for ensuring safe operations as well as compliance with all OSHA regulations, all applicable laws, and Pilot’s Corporate Policies.

Reviews operational key performance measures monthly as well as benchmarking data to drive any required correctional or improvement strategies.

Communicating freight status and any problems to customers, vendors and other Pilot stations and personnel.

Load/Off-load build trucks for optimal routing.

SKILLS / COMPETENCIES Customer service background preferred.

Ability to read key elements of financial statements in support of functional role responsibilities.

Must have superior organizational and time management skills.

Proficient knowledge of Microsoft Office.

Company Benefits: Medical

Employee Assistance Program

Flexible Work Schedules (when possible)

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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