Head of Operations & Business Management

The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries.

We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Supervisor, Operations - JFK SORT.

The Supervisor - Operations is responsible for providing management oversight and day to day leadership and ensure optimum level of service is achieved for all customers in the marketplace. This position will also work closely with our customer service teams and our US based Sales team to both fulfill service level agreements and work to obtain new business. This position must be able to work flexible hours and perform hands on freight forwarding responsibilities in addition to leading a front line secured logistics team members. This position functions in an armed environment and requires the enforcement of rules to protect the premises and property of Brink's and its customers and in armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers, including armored vehicles.

Oversee daily operations including but not limited to inventory management, opening and closing of vault and/or facility

• Monitor and adjust performance of all staff, machines and workflows
• Manage team and ensure that all steps are taken to rectify issues with shipments where information is missing Notify department managers of any issues regarding
• Leverage systems, equipment and process redesign to drive continuous improvement in quality and efficiency
• Secure inventories by executing controls and ensuring strict compliance with security procedures
• Maintain and provide quality customer service an good communication with the customer base
• Ensure activates are performed in compliance with company policies and procedures as well as state and federal laws and regulations
• Minimum of 3 years of operations experience in freight forwarding/logistics in a high volume/secured environment in positions of increasing responsibility.
• Proficiency with Microsoft Office products including but not limited to Excel, Word, PowerPoint and where possible internal Brink's proprietary/commercial business software packages (i.e. Must have flexibility in working a wide range of hours including weekends/holidays as needed.

Experience in the Air Transportation or Armored car industry

• Knowledge of lean/process improvement methodologies
• Knowledge of budgeting and planning experience
• Bachelor's Degree

Excellent customer service

• In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.