Pharmacy Liaison - Remote

1 day remote per week
The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.
As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
Grow the specialty pharmacies patient population
Help develop new processes to ensure smooth operations and patient care.
Perform refill reminder calls under the supervision of a pharmacist.
Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
Manage, organize, and update relevant data using database applications.
Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
Actively participate in process improvement initiatives.
Act as a value-added business partner to stakeholders throughout the organization.
Protect organization's value by keeping information confidential.
maintaining networks; Skills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must
Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data
Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus
Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Years of Experience: Required 2 years, Preferred 3-5 years' experience as a Pharmacy Technician
Education: High School Diploma or GED required

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Message and data rates may apply. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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