Head of Recruiting & HR

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we help our customers win.

And that’s why we do everything we can to invest in them and help them grow every day.We value input, we demand collaboration, and we recognize performance. USPack’s Benefits for Full Time positions include:

Health Insurance

Disability/Life Insurance

Paid Holidays

USPack’s Benefits for Part Time positions include:

The Director, Human Resources leads the strategic vision and day-to-day execution of the HR function across the organization. This role balances forward looking strategy with practical oversight of core HR areas, including talent acquisition, employee relations, compliance, organizational development, compensation and benefits, and workforce planning.

The Director ensures HR initiatives align with business goals, strengthen operational performance, and maintain regulatory compliance. This position also plays a key role in building a consistent, accountable, and performance focused culture across corporate teams and support functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities - Strategic HR Leadership:

Lead the development and execution of enterprise-wide HR initiatives including but not limited to succession planning and leadership development.

Analyze workforce trends, metrics, and reporting to support data-driven HR decision-making.

Advise on organizational design, talent planning, change management, and workforce scalability to support growth and seasonal demand.

Essential Duties and Responsibilities - HR Operations and Compliance:

Maintain and update the employee handbook, HR policies, and procedures to ensure legal compliance and alignment with company culture.

Lead HR audits and manage risk mitigation strategies in partnership with legal and compliance teams.

Oversee daily HR operations to ensure consistent, efficient application of policies and procedures.

Ensure compliance with all applicable federal, state, and local employment laws, including wage and hour regulations, OSHA and DOT standards, and employment eligibility requirements

Essential Duties and Responsibilities - Talent Acquisition and Workforce Planning:

Direct end-to-end recruitment efforts, with emphasis on high volume roles within logistics, transportation, and warehousing environments.

Oversee workforce planning and staffing models to align operational demand with budget and headcount strategy.

Essential Duties and Responsibilities - Employee Relations and Engagement:

Promote a respectful, performance driven culture across diverse employee populations.

Provide leadership on employee relations matters, including investigations, disciplinary actions, and conflict resolution.

Coach leaders on effective communication, performance feedback, and engagement best practices.

Essential Duties and Responsibilities - Performance Management and Development:

Oversee the company’s performance management framework to ensure alignment with business goals and individual accountability.

Develop and implement training initiatives supporting compliance, skill development, and leadership growth.

Partner with finance and operations on annual merit cycles, incentive planning, and workforce budgeting.

Provide leadership and direct oversight of HR Manager and administrative HR staff.

Demonstrated strategic thinking and strong business acumen, with the ability to align HR initiatives to operational and financial objectives.

Comprehensive knowledge of federal, state, and local employment laws and regulatory compliance requirements.

Effective conflict resolution and negotiation skills, with the ability to navigate complex employee relations matters.

Experience managing HR operations across multi-site or geographically dispersed environments.

Proficiency in analyzing workforce data and interpreting HR metrics to inform decision making and strategy.

Strong communication and influencing skills, with the ability to build credibility and partnerships across all levels of the organization.

Required travel on occasion up to 10% to support organizational objectives.

Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree or HR certification such as SHRM SCP or SPHR preferred.

Minimum of 8 to 10 years of progressive HR experience, including at least 5 years in a leadership capacity.

Demonstrated success in both strategic HR planning and hands‑on execution within a fast paced, multi site organization.

Experience utilizing HRIS platforms and workforce data reporting tools.

Shift Days: Monday-Friday

Shift Hours: 8:00AM - 5:00PM (Available to work extra hours, weekends, and holidays preferred.)

We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. Driven by a passion for service - We’re driven by doing more, by empowering others to succeed. We live for a challenge and we love to help. For us, service is more than a mindset, it’s a way of life. Driven by collaboration - We’re driven by common goals, common understanding and uncommon communication. We start on the same page and work side‑by‑side, building momentum and measurable progress at every step along a shared path to success.
If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at:Recruiting(AT)gouspack.