Head of Sales Management

Job Title
Our associates celebrate lives. We celebrate our associates.
Develops a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.
Job Responsibilities
Staff Management and Leadership

Meet and exceed established location sales quotas
Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service
Market Share

Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community
Analyze and be aware of competitor pricing
Plan and participate in community events designed to develop prospects and heighten awareness of the location
Expense Management

Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
Approve all discounts offered to customers
Prepare reports that demonstrate compliance with financial controls
Operations Support

Maintain all marketing materials, training manuals, sales equipment and other sales supplies
Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public
Compliance

Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
Ensure compliance of sales practices with federal, state/provincial and local regulations
Minimum Requirements
Education

High school or equivalent
Bachelor's degree preferred
Experience

Sales Management experience of 2-3 years required
Sales Counselor and sales supervisory experience preferred
Experience presenting, training, coaching and motivating salespeople and sales forces a plus
Licenses

Valid state/province driver's license with good driving record
Insurance license as required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities

Working knowledge of Windows-based PC environment and MS office applications
Knowledge of Customer Relationship Management systems a plus
Ability to maintain confidentiality
Ability to work beyond standard business hours when necessary to service customers
Ability to set goals for employees that are challenging but achievable
Target compensation range: $45,500 to $76,300 earnings potential
The estimated total target compensation for this position in the first year typically ranges from $45,000 to $76,300 annually based on a strong commission-based incentive structure. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: As part of the total compensation plan, this position pays no less than $16.00 per hour for all hours worked)
Postal Code: 70360 Category (Portal Searching): Sales Job Location: US-LA - Houma