Head of Operations Management (m/w/d)

The Operations Manager oversees Transportation, Salvage, Warehouse, and Clearance Center operations to ensure safe, efficient, and compliant support of retail and distribution activities. This role leads teams, manages assets, drives operational improvements, and ensures alignment with Goodwill's mission and core values.
Lead Transportation, Salvage, Warehouse, and Clearance Center operations, including deliveries to and from stores, Attended Donation Centers (ADCs), Unattended Donation Centers (UDCs), and internal/external warehouses
Supervise associates and program participants in daily retail, warehouse, and distribution operations
Identify and implement process improvements to increase efficiency and effectiveness
Oversee preventative maintenance, repair, and replacement of tractors, trailers, and warehouse equipment
Coordinate purchase of new vehicles/equipment and disposition of depreciated assets
Ensure compliance with South Carolina DOT, Federal Motor Carrier Safety Administration (FMCSA), Occupational Health & Safety Administration (OSHA), safety, and security regulations
Oversee warehouse production and Centralized Production support to ensure consistent store replenishment as requested
Use operational reports and technology (Closed-circuit Television (CCTV), cab cameras, fleet management software, Global Positioning Systems (GPS) to drive data-informed decisions
Partner with the VP of Operational Excellence on strategic planning and operational training initiatives
Ensure compliance with all Goodwill policies and procedures
High School Diploma or equivalent required

Supervisory experience in transportation, warehouse, or logistics operations
Working knowledge of logistics, shipping, receiving, and supply chain processes
Demonstrated leadership skills, including planning, organizing, scheduling, training, and coaching
Class A Commercial Driver's License (CDL) highly preferred