Managing Paralegal

Swiftly is on a mission to help cities move more efficiently. We are the leading transit data platform for agencies to share real-time passenger information, manage day-to-day operations, and improve service performance. Today, over 200 transit agencies in 12 countries - including LA Metro, MARTA, SEPTA, and MBTA - rely on Swiftly to improve on-time performance by up to 40% and increase passenger information accuracy by up to 50%. The result is better service reliability, increased ridership, and more efficient transit operations.

Even though Swiftly's HQ office is located in San Francisco, CA, we are open to candidates in most locations across the U.This is the only role at Swiftly dedicated to legal work, which makes it unusually broad and unusually visible. You'll own the day-to-day legal and compliance function end to end: contracts and NDAs, business license renewals, insurance, and the steady stream of documentation our customers require before they'll sign or pay.

You will have access to both the CFO and outside legal counsel for anything beyond the scope of a paralegal role, and part of what makes this job work is knowing where that line sits.

Perform first-pass review of customer agreements, order forms, vendor contracts, amendments, and renewals against our approved positions and playbook using AI skills.

Flag material deviations (indemnification, limitation of liability, IP ownership, data rights, termination, and assignment) and route them to the CFO.

Prepare and maintain contract templates, fallback language, and the negotiation playbook.

Keep the contract repository accurate, complete, and searchable.

Corporate compliance and business licenses

Own the full business license portfolio: applications, renewals, annual reports, and state registrations across every jurisdiction where we operate.

Maintain the compliance calendar (using an outside registered agent service) so nothing lapses, and build the tracking that makes deadlines visible well before they're urgent.

Maintain corporate records and entity documentation, and prepare the corporate housekeeping items that come up in financings, audits, and diligence.

Coordinate registrations tied to selling into new states or new customer types.

Insurance and risk

Manage the company's insurance program end to end: general liability, professional liability and E&O, cyber, property, auto, workers' compensation, umbrella, and D&O.

Own the annual renewal cycle, including applications, underwriting questionnaires, and broker coordination.

Issue and track certificates of insurance, additional insured endorsements, and waivers of subrogation in response to customer and vendor requirements.

Support claims reporting and coordinate with brokers and carriers.

Customer-required documentation

Own the documentation customers need in order to do business with us: vendor forms, W-9s, supplier registrations, procurement portals, certificates of insurance, and compliance attestations.

Assemble and submit responses to customer and prospect requests for corporate, insurance, and compliance documentation.

Support bid, RFP, and procurement submissions with the required legal and administrative attachments, certifications, and signatures.

Maintain a current library of standard documents so these requests can be answered in hours rather than days.

Legal operations

Build and improve the systems, workflows, and trackers that make a one-person legal function scale.

Document processes so the work is repeatable and doesn't live only in your head.

Provide practical guidance and training to Sales, Finance, and Operations on process, approvals, and what needs review.

Support adjacent areas as needed: trademark and IP housekeeping, privacy and data protection requests, and subpoena or records requests, escalating to counsel where appropriate.

Hands-on contract experience, including reviewing and redlining NDAs and commercial agreements against a playbook.

Working knowledge of business license and entity compliance across multiple jurisdictions.

Familiarity with commercial insurance concepts, certificates of insurance, and contractual insurance requirements.

Clear, direct communication with sales reps, executives, customers, and attorneys alike.

Paralegal certificate, or a bachelor's degree with equivalent practical experience.

Exposure to data privacy frameworks or security questionnaires and audit support (SOC 2, GDPR, CCPA).

In accordance with pay transparency laws, please see the approximate salary ranges below. These ranges represent the anticipated low and high end of the salary and any on-target earnings (if applicable) for this position.

Actual salaries will vary and are based on a multitude of non-discriminatory factors including final role leveling decisions, a candidate’s relevant work experiences/skills, and geographic location. Salary is one component of Swiftly’s total compensation package, which also includes stock options, competitive benefits, 401(k)/ RRSP matching, a fantastic team and culture, opportunity to have a huge impact, emphasis on professional growth and holistic wellness, and other perks.

We are looking for candidates who are passionate about mobility, sustainability, or mission-oriented projects that have a significant real-world impact. Drive impact for our customers, our company, and all of our teams

Diversity. Foster personal, professional, and company growth

Equity compensation for every employee

Medical, Dental and Vision

Retirement with Employer Match

Flexible Spending Account (FSA)

Home office setup reimbursement

Monthly cell/internet reimbursement

Flexible PTO with a recommended minimum

Flexible work environment

16 paid holidays, including holidays in months without US national holidays

12 fully paid weeks of leave for child birth/adoption

Travel note: Swiftly employees can generally expect to travel 1-2 times a year for in-person company or team offsites. Attending these in-person is expected and encouraged, although we understand everyone has different personal circumstances and we will consider requests for exceptions. Customer-facing team members and other specific roles may be expected to travel more frequently.

We are an equal opportunity employer - we are committed to a workplace that is as dynamic, diverse, and passionate as the communities we serve.