Server - Pool Bar - Part Time Temporary

Rooftop Server

Hotel Per LA, is seeking a Rooftop Server for our rooftop bar and restaurant, Bar Clara, located atop Hotel Per La, a premium luxury lifestyle property located in Downtown Los Angeles.

Sage Hospitality Group company, is currently seeking a passionate, enthusiastic and purpose driven Host to deliver artful hospitality at luxury lifestyle flagship hotel and restaurant in Downtown Los Angeles.

Bar Clara, our rooftop bar, pool, and restaurant, boasts the best skyline views in town, as well as food and drinks that draw locals and travelers alike. Come join the team in downtown LA's most stunning rooftop pool terrace and lounge!

Hotel Per La is a premium luxury lifestyle property located in DTLA. The property is housed in a gorgeously restored historic building and a quick walk from the Museum of Contemporary Art, Disney Concert Hall and Grand Central Market. With stunning design details, including many hidden corners for guests to explore, the property showcases the glamor of LA without losing sight of its playful side.

Under general supervision, provides prompt and courteous food service to restaurant customers.

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.

Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.

Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.

Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.

Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.

Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.

Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.

Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.

Education/Formal Training

Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.

Must know standard cash-handling procedures.

Must be fluent in oral and written English.

Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.

Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.

Must have moderate hearing to hear customers, supervisors, and communicate with other staff.

Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Medical, dental, & vision insurance

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Company-paid short-term disability

Paid time off for vacation, sick time, and holidays

Employee assistance program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Position Type: Regular Part-Time

Hotel Per La

Restaurant

Restaurant Operations

EOE Protected Veterans/Disability

Sage Hospitality