Field Service Engineering

Salary Range: $100,000 – $110,000 per year

About the Opportunity

We are seeking experienced Field Service Engineers to support advanced semiconductor manufacturing equipment used by leading technology companies worldwide. This role is ideal for an engineer who enjoys hands‑on technical problem‑solving, working directly with customers, and ensuring the performance and reliability of highly complex electro‑mechanical systems.

As part of a global customer support organization, you will play a key role in maintaining critical equipment, improving operational performance, and delivering exceptional technical solutions throughout the equipment lifecycle.

The Impact You’ll Make

As a Field Service Engineer III, you will be a trusted technical partner for customers, providing expertise in equipment installation, maintenance, troubleshooting, and system optimization. Your work will directly contribute to minimizing equipment downtime, improving productivity, and supporting the continued advancement of semiconductor manufacturing technology.

What You’ll Do

Provide on‑site repair, preventative maintenance, installation, relocation, and startup support for complex semiconductor manufacturing equipment.

Troubleshoot advanced electro‑mechanical and electronic systems by performing diagnostics, isolating issues to component level, and implementing corrective actions.

Analyze equipment performance issues and develop effective response plans to meet customer needs.

Support field modifications, upgrades, and technical improvements while maintaining accurate service documentation.

Collaborate with customers and internal teams to improve equipment reliability and customer satisfaction.

Act as a technical subject matter expert, representing the organization with professionalism and a strong customer focus.

Provide technical guidance, training, and mentorship to junior engineers.

Maintain technical knowledge through ongoing training, certification programs, and exposure to evolving semiconductor technologies.

What We’re Looking For

Minimum Qualifications

Bachelor’s degree in Electronics, Electrical Engineering, Mechanical Engineering, or a related technical field.

Previous experience installing, maintaining, repairing, or troubleshooting semiconductor capital equipment.

Ability to read and interpret electrical and mechanical schematics, diagrams, and technical manuals.

Experience working in a cleanroom environment while wearing required personal protective equipment.

Ability to perform physical job duties including standing, walking, bending, reaching, lifting, climbing, kneeling, and working in various positions for extended periods.

Willingness to travel domestically and internationally as needed.

Flexibility to support various shifts, compressed workweeks, overtime, and on‑call schedules when required.

Preferred Qualifications

Strong computer skills and familiarity with Microsoft Office applications.

Excellent written and verbal communication skills in English.

Strong analytical thinking and problem‑solving abilities.

Experience supporting customers in a technical service environment.

Why Join This Team?

This is an opportunity to work with cutting‑edge technology, solve challenging technical problems, and make a direct impact on the performance of critical manufacturing systems. You’ll collaborate with skilled engineers, support innovative industries, and continue developing your expertise in one of the world’s most advanced technology sectors.

Equal Opportunity Employer

We are committed to providing equal employment opportunities and do not discriminate based on race, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, veteran status, military status, or any other characteristic protected by applicable law.

We are committed to providing reasonable accommodations to applicants and employees with disabilities throughout the hiring process and employment experience.

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

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