Housekeeper (3rd Shift, Weekends)

HousepersonThe Houseman is responsible for assisting the housekeeping department by coordinating the linen supplies, keeping hallways clean and clear, delivering guest items upon request, and assisting Housekeepers.Exhibit conduct in accordance with all Gaming Commission Regulations and departmental policies and procedures.Assist Housekeepers in cleaning rooms, as needed.Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment.Enter guest rooms according to procedures, including respecting Do Not Disturb rooms.Assist Housekeepers in deep cleaning guest rooms.Clean and stock linen closets.Empty and dispose of trash from Housekeeper carts and linen closets.Remove dirty linen from Housekeeper cart and linen closets and take to laundry.Clean stairwells, windows, furniture, lighting, fixtures, drapes, vents, and plants.Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.Resolve guest complaints using property procedures.Listen to comments, criticisms, and feedback from guests, team members, and managers to gain an understanding of strength and opportunity to improve personal/property performance.Work as a team, helping all team members to complete the required activities that ensure we deliver Amplified Service.Participate in Sound Check meetings on each shift.Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.Communicate with management to ensure that assigned duties are completed to standard.Operate ethically to protect the Hard Rock brand.Comply with all policies and standard operating procedure of the property.High School diploma or equivalent, along with 6 months Janitorial experience required or an equivalent combination of education and experience.Additional Requirements (Licenses, Certifications, Testing, etc.):Must be able to work nights, weekends, and holidays.Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.Fluency in English: additional languages preferred.Ability to turn or twist body parts in a circular motion.Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.Ability to operate potentially hazardous equipment.While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCKPay Range:$14 - $19/Hourly