Veterinary Receptionist - Urgent Care

Receptionist Position at Acredale Animal Hospital
Acredale Animal Hospital Kempsville has proudly served the Virginia Beach community since 1986, providing compassionate, comprehensive small animal care. Join a collaborative team that values mentorship, continuing education, and professional growth. Our full-service hospital offers wellness and preventive care, advanced diagnostics, surgery, urgent care, and advanced medical services, giving you the opportunity to practice high-quality medicine while expanding your skills in a supportive environment. Located in Virginia Beach, Virginia, our hospital offers the perfect blend of career growth and coastal living, with beautiful beaches, outdoor recreation, and a vibrant community that makes it an exceptional place to build a rewarding veterinary career.
As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. Your Impact as a Receptionist

Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
A passion for providing excellent customer service and a genuine love for animals.
Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. A competitive hourly rate or salary based on your experience and role.
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. We embrace diversity and are committed to creating an inclusive environment for all employees.